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Healthcare, Dental Support Organizations (DSO), Practice Management

Patient Coordinator (Bilingual, Spanish)

Los Angeles, CAOnsiteFull Time$18–$26 /hrPosted 1 month ago

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Required skills

  • patient coordination
  • scheduling appointments
  • collecting payment
  • pediatric dental practice
  • intake information
  • appointment confirmations
  • reminders
  • cancellations
  • patient flow
  • diverse workload

Nice to have

  • bilingual
  • Spanish
  • Microsoft Office
  • Word
  • Excel
  • eCW

Role summary

Kids Dental Place in East LA, CA is seeking a bilingual Patient Coordinator to manage front office operations in a pediatric dental practice. Responsibilities include answering phones, scheduling appointments, collecting payments, confirming appointments, and ensuring a positive patient experience. The role also involves maintaining practice cleanliness and supporting the overall mission of providing dental, vision, and orthodontic services to underserved children. Attention to detail, strong interpersonal skills, and a friendly demeanor are essential. Bilingual Spanish is a plus.

Become a Hero and join us on our mission to help underserved kids!

  • Generous pay with monthly bonus opportunities
  • PTO and paid holidays
  • Career growth within your practice and the region
  • Medical, dental, vision insurance, 401K & more

Kids Dental Place in East LA, CA are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $18-$26/hr 

Job Responsibilities

  • Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
  • Call patients regarding appointment confirmations, reminders, and cancellations
  • Adhere to scheduling best practices to ensure the patient’s time is being optimized
  • Review patient and family health needs to ensure all needs are met
  • Coordinate patient flow by keeping the appointment schedule organized and full
  • Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
  • Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

  • Attention to detail and the ability to handle a diverse workload
  • Strong interpersonal skills and a friendly and outgoing demeanor
  • Bilingual a plus
  • Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
  • Previous dental experience a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

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