Surgical Coordinator
Required skills
- Surgical Coordinator
- patient care
- surgical scheduling
- prior authorizations
- insurance pre-certifications
- EMR/EHR
- Microsoft Office Suite
- communication skills
- multitask
- prioritize tasks
Nice to have
- orthopedic
- spine surgical procedures
- spine terminology
- managed care processes
- associate's degree
- healthcare administration
Role summary
Hess Spine and Orthopedics LLC in Fairfield, NJ is seeking a Surgical Coordinator to manage surgical scheduling and patient care. Responsibilities include coordinating procedures with medical facilities and teams, serving as a patient contact, obtaining insurance authorizations, and maintaining patient records in EMR/EHR systems. Requires 1-2 years of experience in a similar medical role, proficiency with EMR/EHR and Microsoft Office, strong organizational and communication skills, and knowledge of insurance processes. Experience with orthopedic/spine procedures is preferred. A high school diploma is required, with associate's or bachelor's in healthcare administration being a plus.
Responsibilities:
- Coordinate and schedule surgical procedures with hospitals, surgical centers, and surgical teams
- Serve as the primary point of contact for patients throughout the pre-operative and post-operative process
- Obtain and verify prior authorizations and insurance pre-certifications for surgical procedures
- Communicate with surgeons, clinical staff, and facility personnel to confirm surgical bookings and requirements
- Prepare and distribute surgical packets, consent forms, and pre-op instructions to patients
- Maintain accurate and up-to-date patient records within the EMR/EHR system
- Follow up on pending authorizations, referrals, and surgical clearances in a timely manner
- Minimum 1-2 years of experience as a Surgical Coordinator or in a similar medical office role
- Knowledge of orthopedic and/or spine surgical procedures and terminology preferred
- Experience with insurance authorizations, pre-certifications, and managed care processes
- Proficiency with EMR/EHR systems and Microsoft Office Suite
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Excellent communication and interpersonal skills for patient and provider interactions
- Ability to multitask and prioritize tasks in a fast-paced environment.
- High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration a plus
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