Service Appointment Coordinator

Robstown, TXOnsiteFull TimePosted 19 days ago

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Required skills

phones
service appointments
communication skills
listening skills
outgoing personality
positive personality
punctual
schedule flexibility
dynamic work environment
professional appearance

Nice to have

service experience

Role summary

Hicks Family Nissan is seeking a Service Appointment Coordinator to manage dealership phones, greet customers, and schedule service appointments. This role involves administrative tasks such as typing documents and processing loaner vehicle agreements. The ideal candidate will have excellent communication and listening skills, a positive and punctual attitude, and a valid driver's license. Previous service experience is a plus. This is a full-time, onsite position.

About Us Every employee is absolutely critical to Hicks Family Nissan and its success. Hicks Family Nissan, part of the Hicks Automotive Group, has been in business since 1973. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team! Benefits

Medical, Dental, & Vision Insurance
Life Insurance
401(K) Plan
Paid Training - Sales & Service
Paid Vacation
Paid Holidays
Employee Discounts on products & services
Saturday lunches

Responsibilities

Answer dealership group phones, greet and receive prospects and customers
Work cooperatively with service and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type memos, correspondence, reports, and other documents
Assist in scheduling and confirming service appointments
Process all loaner vehicle agreements and maintain daily log
Other duties as assigned

Qualifications

Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver’s license and clean driving record
Must be able to pass a background check and drug test
Service Experience a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Service Appointment Coordinator

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Required skills

Nice to have

Role summary

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