Sales Appointment Coordinator - Fitness
Required skills
- outbound outreach
- appointment setting
- relationship building
- sales consultations
- CRM
- follow-ups
- relationship-building skills
- organized
- reliable
- consistent follow-through
Nice to have
- call center environments
- inbound inquiries
- digital ads
- marketing campaigns
- local community
- in-person conversations
Role summary
D1 Training, a growing athletic fitness franchise, seeks a Sales Appointment Coordinator to excel at appointment setting, outbound outreach, and relationship building. This role involves contacting leads via phone, text, and email, conducting outbound outreach to local organizations, responding to inquiries, and consistently following up with prospects. The coordinator will build rapport with clients, schedule sales consultations, track activities in the CRM, and represent the brand professionally. Ideal candidates are comfortable with high-volume outbound calls, possess strong communication and relationship-building skills, and are organized, reliable, and have a positive, coachable mindset with an interest in fitness.
- Bonus based on performance
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
This role is ideal for someone who enjoys talking to people, following up consistently, and creating opportunities for in-person conversations that lead to long-term memberships.
What You’ll Do
- Proactively contact leads via phone, text, and email to set consultations and appointments
- Conduct outbound outreach to local businesses, schools, and community organizations
- Respond quickly to inbound inquiries from digital ads and marketing campaigns
- Follow up with prospects consistently to keep appointments scheduled and attended
- Build rapport with parents, athletes, and adult clients to understand their goals
- Schedule and coordinate in-person sales consultations with the coaching team
- Track activity and follow-ups accurately in the CRM
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Represent D1 Training professionally within the local community
- Experience in sales, appointment setting, customer service, or call center environments
- Comfortable making a high volume of outbound calls and follow-ups
- Strong communication and relationship-building skills
- Organized, reliable, and consistent with follow-through
- Positive attitude and coachable mindset
- Interest in fitness, athletics, or helping people improve their performance
- Ability to work independently while contributing to a team environment
- Enjoy setting appointments and opening doors for in-person conversations
- Are comfortable speaking with new people every day
- Like structured goals and performance-based incentives
- Want growth opportunities within a fitness and training organization
- Dislike outbound calling or consistent follow-up
- Prefer purely inbound or administrative work
- Are uncomfortable talking with prospects who may need multiple touchpoints
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