Resident Care Coordinator
Required skills
- senior living community
- communication skills
- Microsoft Office
- personal care
- 7 shifts scheduling software
Role summary
A Senior Living Facility seeks a Resident Care Coordinator to lead resident care and manage staff. This role involves overseeing operations, monitoring departments, ensuring compliance with State Regulations, and managing labor costs. The coordinator will supervise caregivers and med techs, create schedules, and handle hiring recommendations. Key responsibilities include communicating with families and staff, problem-solving, and supporting the Executive Director. The position requires proficiency in Microsoft Office and the ability to provide personal care when needed, with experience in 7 shifts scheduling software being preferred.
Responsibilities/Qualifications
Our Senior Living Facility is looking for a Resident Care Coordinator. We are looking for a leader who can care for the residents and manage staff. Also, manager-on-call responsibilities when needed, someone who’s not afraid of challenges! Communication with family members is critical. Must be team-oriented, as supporting the Executive Director will be a significant part of the position.
Duties include:
- Work with the families, management, and care staff in all aspects of operations, including setting priorities and job assignments.
- Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist coach, and discipline staff as necessary.
- Maintain current knowledge of State Regulations and ensure compliance in all surveys.
- Monitor labor costs.
- Demonstrate independent judgment and discretion, problem-solving, and thinking outside the box.
- Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate.
- Communicate and enforce policies and procedures.
- Supervise caregivers & med techs on the floor.
- Cover multiple shifts and create staff schedules.
- Interview, make hiring recommendations, and orient new staff.
- Assist Manager in all projects as needed.
Requirements:
- Experience with leading a senior living community.
- Proven leadership and communication skills.
- Proficient with Microsoft Office applications.
- Ability to provide personal care for residents when needed.
- Experience with 7 shifts scheduling software preferred.
Benefits:
- Medical, dental and vision insurance
- Paid time off.
- Rewarding relationships built with staff and residents.
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