Healthcare

Territory Manager, Patient Growth

Asheville, NCOnsiteFull TimeManager / HeadPosted 11 days ago

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Required skills

sales
business development
account management
patient growth
enrollment targets
sales pipeline
community engagement
referral partners
networking
cold outreach

Nice to have

healthcare experience
Medicare experience
insurance experience
value-based care experience
older adults
community organizations

Role summary

Hopscotch Primary Care is seeking a field-based Territory Manager, Patient Growth to expand their patient population in the Asheville, NC area. This role involves identifying, developing, and managing relationships with prospective patients, community organizations, and referral partners to drive patient acquisition and achieve enrollment targets. Responsibilities include building a territory sales plan, managing a sales pipeline using CRM tools, fostering community partnerships, and representing Hopscotch at local events. The ideal candidate is a self-starting, relationship-oriented sales professional with at least 2 years of experience in sales, business development, or account management. Experience in healthcare or with CRM software is preferred.

About Hopscotch Primary Care

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.

Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.

Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we’d like to meet you.

About the Role

This is a field-based sales role focused on growing our patient population.

As an Outreach Leader, you'll be responsible for identifying, developing, and managing relationships that generate new patients for Hopscotch Primary Care. You'll spend your time in the community meeting with prospective patients, local organizations, referral partners, businesses, senior groups, and community leaders to educate them about Hopscotch and help eligible individuals enroll as patients.

Success in this role comes from building trust, creating new opportunities, developing a strong sales pipeline, and consistently achieving patient growth goals.

You'll have significant autonomy to build your territory, execute your outreach strategy, and drive measurable results.

This position is home-based in the greater Asheville, NC area and requires daily local travel throughout Buncombe County.

What You'll Do

Drive Patient Growth

Own patient acquisition goals within your assigned territory

Build and execute a territory sales plan to achieve monthly and quarterly enrollment targets

Prospect for new opportunities through networking, cold outreach, community engagement, and referrals

Identify, qualify, and convert prospective patients into active Hopscotch patients

Develop and maintain a healthy pipeline of leads and manage opportunities through every stage of the enrollment process

Track sales activity, conversion metrics, and pipeline performance using CRM tools

Build Community Partnerships

Develop strong relationships with community organizations, senior centers, churches, employers, healthcare providers, pharmacies, and other referral sources

Identify new partnership opportunities that increase awareness and patient referrals

Serve as the face of Hopscotch Primary Care throughout your territory

Represent Hopscotch at community events, health fairs, educational programs, and networking opportunities

Relationship Management

Build lasting relationships with patients, caregivers, and community partners

Follow up with new patients to ensure a positive onboarding experience

Collect market intelligence and community feedback to improve outreach efforts

Collaborate closely with Marketing, Clinic Operations, and Care Teams to maximize growth opportunities

Sales Planning & Performance

Develop territory growth strategies and action plans

Monitor key sales metrics including leads, conversions, enrollments, and partnerships

Maintain accurate CRM documentation and activity reporting

Continuously evaluate outreach efforts and adjust strategies to improve results

About You

This role is ideal for someone who loves meeting new people, enjoys building relationships, and is motivated by achieving goals. We're looking for someone with the drive, resilience, and relationship-building skills that make great sales professionals successful.

A great candidate for the role:

Is ambitious, organized, and energetic

Is empathetic and an active listener

Is a self-starter who is resourceful and doesn’t need a lot of direction to succeed

Has a drive to succeed and want to control their own income

Has an ability to quickly connect and influence the right people

Builds trust quickly and can handle tough conversations

Is collaborative and contributes to the effectiveness to the overall team

Demonstrates good judgement professionally and ethically at all times

Enjoys talking with seniors

Is comfortable using email, Microsoft Office applications, and computer reporting tools; CRM experience preferred

Qualifications

Required

High school diploma or equivalent

2+ years of sales, business development, account management, or customer-facing experience

Valid driver's license and reliable transportation

Ability to travel locally throughout the assigned territory

U.S. work authorization

Preferred

Bachelor's degree

Healthcare, Medicare, insurance, or value-based care experience

Experience using a CRM (Salesforce or similar)

Experience working with older adults or community organizations

At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready to apply?

You'll be redirected to Hopscotch Primary Care's application page.