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Hospitality

Linkage Marketing - Wild Oak Ranch

San Antonio, TXOnsiteFull TimePosted 1 month ago

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Required skills

  • sales presentations
  • customer service
  • guest engagement
  • eligibility requirements
  • persuasive techniques
  • revenue maximization
  • guest loyalty
  • company policies
  • safety procedures
  • flexible schedule

Nice to have

  • concierge experience
  • sales experience

Role summary

Hyatt Vacation Ownership is seeking a Coordinator Marketing Linkage for an in-person role in San Antonio, TX. This production-based position offers hourly pay plus commission and bonuses. The role involves engaging with hotel guests, scheduling sales presentations, and ensuring guests meet eligibility requirements. The coordinator will use persuasive techniques to maximize revenue and maintain guest loyalty, while providing excellent customer service and adhering to company standards. Successful candidates will have sales or customer service experience and a flexible schedule, with concierge or sales experience being preferred.

This role is an in-person role located in San Antonio, TX

Please note, this production-based position receives an hourly base + heavily weighted commission, and bonuses offered.

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled: 

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) 

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

As a Coordinator Marketing Linkage, a typical day will include:  

  • Engaging with hotel guests at desk locations and providing elevated customer service. 

  • Scheduling sales presentations and managing customer expectations. 

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

  • Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services. 

  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards: 

  • Welcome and greet guests; anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

To Become a Coordinator Marketing Linkage:  

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

  • Available to work a flexible schedule to include weekends and holidays. 

  • Concierge and/or sales experience preferred.

  • Position may require background and drug screening, in accordance with state and local requirements. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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