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Information Technology, IT Consulting, Government Contracting, Software Development

Program Manager

United StatesHybridFull Time$150,000–$190,000 /yrPosted 2 months agoVisa sponsorship available

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Role summary

A Program Manager is sought to lead a 20-person team across operations, engineering, and support functions, serving as the primary point of accountability for contract delivery. This hands-on leadership role involves overseeing daily operations, managing performance, and engaging with customers and stakeholders. Key responsibilities include ensuring O&M performance, SLA compliance, and successful execution of enhancements, while also managing risks, issues, and driving continuous service improvements in a mission-focused, operational environment. Experience in federal IT program management, team leadership, O&M service delivery, ITIL, and Agile methodologies is required, along with strong communication and risk management skills. A PMP certification and the ability to obtain a Secret Security Clearance are mandatory.

The Program Manager (PM) will serve as the single point of accountability for delivery of all contract requirements, overseeing day-to-day operations, performance management, and customer engagement.

This is a hands-on leadership role, responsible for managing a 20-person team across operations, engineering, and support functions. The PM will ensure consistent O&M performance, SLA compliance, and successful execution of enhancement efforts, while maintaining close coordination with stakeholders.

The PM will also lead transition activities (if applicable), establish operational processes, manage risks/issues, and drive continuous service improvements. Success in this role requires the ability to operate in a mission-focused, operational environment where reliability and responsiveness are critical.

Required Qualifications:

  • 10+ years of experience in federal IT program management
  • Demonstrated experience managing programs valued at $5M–$15M
  • Experience leading teams of 15–50 Full Time Employees (FTEs)
  • Strong background in Operations & Maintenance (O&M) service delivery and system sustainment.
  • Working knowledge of ITIL service management processes
  • Experience operating in Agile or hybrid Agile/O&M environments
  • Ability to manage distributed teams and geographically dispersed users
  • Strong stakeholder communication and Government interface experience
  • Proven ability to manage risk, performance metrics, and SLAs
  • Project Management Professional (PMP) certification
  • Ability to obtain and maintain a Secret Security Clearance

Strongly Preferred Qualification:

  • Experience supporting DHS or DoD environments
  • Direct U.S. Coast Guard (USCG) program management experience
  • Active Secret Security Clearance (or Higher)
  • ITIL v4 Foundation certification (or higher)
  • Certified Scrum Master (CSM) or SAFe Agilist certification

The salary for this position ranges from $150,000 to $190,000 annually. The exact salary offered will depend on your qualifications, experience, and alignment with the responsibilities of the role. In addition to the base salary, we offer a comprehensive total compensation package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off, and opportunities for bonuses based on individual and company performance. We believe in rewarding our employees holistically, beyond just their paycheck, to ensure long-term satisfaction and well-being.

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