Patient Insurance Coordinator
Required skills
- Patient Insurance
- insurance coverage
- payer requests
- health insurance options
- Indiana residents
- medical coverage
- verifications
- application process
- electronic medical records systems
- demographic information
Nice to have
- Bachelor’s degree
- Indiana Insurance Navigator’s License
Role summary
Innovative Hematology Inc. (IHI) is seeking a Patient Insurance Coordinator in Indianapolis to help patients enroll in and maintain health insurance. Responsibilities include screening patients for coverage, assisting with documentation and applications, collaborating with internal departments, updating patient information in EMR systems, and responding to payer requests. A Bachelor's degree and 2 years of related experience are required. Knowledge of Indiana health insurance options and a valid driver's license are also necessary. An Indiana Insurance Navigator’s License is preferred. IHI is a not-for-profit organization specializing in comprehensive hemophilia care and clinical research.
As a Patient Insurance Coordinator, you will be responsible for assisting patients with enrolling in and maintaining active insurance coverage, responds to payer requests for information, and remains current on all health insurance options for Indiana residents
The Opportunity
- Contact and interview patients and/or families to screen the appropriateness of filing applications(s) for medical coverage
- Assist patients with obtaining the needed verifications and documentation (with patient’s authorizations) that is required to determine eligibility
- Monitor and assist with the application process including attending interview when necessary to maintain all processing deadlines
- Collaborate interdepartmentally to gather/disperse information pertinent to patients’ insurance coverage
- Document all insurance/financial clearance information in electronic medical records systems. Assist with updating demographic, insurance, funding and medical information in these information systems, as needed
- Respond to payer requests for information
- Bachelor’s degree in business or related field, preferred
- Minimum 2 years related experience
- Indiana Insurance Navigator’s License preferred, but not required
- Valid driver's license and automobile insurance is required.
Why join our team?
IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package.
IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics.
IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services.
IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 70 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more.
Innovative Hematology Inc. is an Equal Opportunity Employer.
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