
Territory Sales & Account Manager
Required skills
- Sales
- Account Management
- Customer Acquisition
- Territory Management
- Salesforce.com CRM
- Business Acumen
- Financial Acumen
- P&L
- Forecasting
- Budgeting
Nice to have
- Marketing
- Promotional Marketing
- Event Planning
Role summary
Jostens is seeking a Territory Sales & Account Manager for their College division, covering the New England territory. This field-based role involves up to 60% travel and focuses on acquiring new customers, expanding business with existing clients, and providing excellent account management. The ideal candidate will possess 5-10 years of sales and marketing experience, strong business and financial acumen, advanced consultative sales skills, and proficiency in Salesforce.com CRM. Responsibilities include developing territory-specific tactics, building customer relationships, collaborating with internal teams on marketing plans, and mentoring new sales representatives. A 4-year degree in Business Administration, Marketing, or a related field is required.
- New customer acquisition and opportunity development. Translate the business plan into account-specific tactics. Develop relationships with prospects & track all activity in Salesforce.com CRM
- Current customer expansion and account management. Translate the business plan into account-specific tactics. Develop broad-based relationships and a thorough understanding of the customer's business to position Jostens as a strategic resource and track all activity in Salesforce.com CRM.
- Collaborate and coordinate with the customer-facing team (Sales Representative, Regional Sales Manager, Sales Associates, and Regional Service Team Manager) to develop and execute the territory consumer promotional marketing plan and event performance plan through planning and executing profitable events
- Territory planning, performance assessment, and administrative responsibilities to ensure Jostens executes effectively for the customer Work with newly hired sales reps in the territory as a trainer/mentor.
- Typical/expected % travel: Up to 60%
- 4-year degree in Business Administration, Marketing or related field
- 5-10 years of sales and/or marketing experience
- Experience with business-to-business customer acquisition and account management
- Ability to lead and direct the efforts of a customer-facing team
- Working level proficiency in internet research and MS Office suite including Word, Excel, & PowerPoint.
- Business and financial acumen and skill - profit and loss, planning/forecasting, budgeting and reporting
- Advanced consultative sales skills
- Excellent interpersonal and communication skills, including the ability to ask questions, utilize listening skills, and communicate effectively in verbal and written forms. Must be able to communicate one-to-one or one-to-many in the form of presentations.
- Ability to build strong professional relationships with customers and internal team members
- Competitive spirit
- Passion for the customer
- Professional values consistent with Josten's corporate values.
- Proficiency in and dedication to the utilization of the Salesforce.com CRM tool.
- Ability to successfully advance through the selling cycle in highly political customer environments and effectively manage the balance between sales, service, and administrative responsibilities
- Thorough understanding of the college/university market, B2B selling processes designed to position Jostens as a strategic resource to our customers, and B2C marketing execution, including retail merchandising.
- Must be able to lift a minimum of 50 lbs., often multiple times during an event
- We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
- We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
- We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
- We care about your development. We support tuition reimbursement after 6 months of service.
- We believe in pay transparency. The salary range is $75,000 to $85,000 with annual bonus eligibility.
The Jostens College team delivers superior service and innovation to our higher education customers and their students. This is executed through our skilled team that contributes their drive for success, strong customer service skills, and personal commitment to support our customers. Our team ensures confidence that our customers achievements and graduation celebrations will be successful. Team members will provide service and support for graduation products and championship awards. Our College Team is comprised of several subgroups, including Territory Sales Representatives, Sales Associates, Sales Operations, Campus Services, and Corporate Partners. Our success is directly related to a culture of cross-team collaboration. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our College Team has to offer at Jostens! AMERICANS WITH DISABILITIES ACT (ADA): Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3300. Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy
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