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Kestra Medical Technologies, Inc Verified
Medical Devices, Health Technology, Biotechnology, Healthcare

Associate Sales Representative - Tacoma, WA

Tacoma, WAOnsiteFull TimePosted 4 days ago

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Required skills

  • medical devices
  • hospital settings
  • training and education materials
  • assigned territory
  • prioritization skills
  • meet strict deadlines
  • across functions

Nice to have

  • Medical Education
  • minimum supervision
  • resolve issues
  • good decisions
  • compliance
  • quality

Role summary

The Associate Sales Representative supports local territory sales activities and customer support, primarily focusing on the Assure Cardiac Recovery System within clinical settings. This role involves building relationships with physicians and hospital stakeholders, educating healthcare professionals, and collaborating with Territory Managers. The position requires a Bachelor's degree and at least 2 years of experience in direct or B2B medical device sales within hospitals. Key responsibilities include presenting the product, managing patient specialists, and maintaining communication channels. The role is based in Tacoma, WA, with occasional travel.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

An Associate Sales Representative is responsible for helping the local territory team(s) – supporting sales activities and customer support. This position contacts and consults with a variety of clients in a mixture of clinical settings.

ESSENTIAL DUTIES

  • Develop relationship and present to physicians and hospital stakeholders to persuade potential clients to use the Assure Cardiac Recovery System.
  • The primary call points are to a variety of customers including general practitioners (GPs) hospital physicians, nurse practitioners (NP’s), Physician Assistants (PA’s) and nurse managers.
  • Collaborate and partner with the local Territory Manager(s).
  • Responsible for helping manage Assure Patient Specialists (ASPs); educating customers; in-servicing local health care professionals and support staff; and working with select service agencies on fitting needs and protocols.
  • Establish and maintain effective channels of communication with Territory Manager and Sales Management
  • Adhere to Pledge of Confidentiality
  • Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.

    • COMPETENCIES

  • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
  • Integrity: Commitment, accountability, and dedication to the highest ethical standards.
  • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
  • Action/Results: High energy, decisive planning, timely execution.
  • Innovation: Generation of new ideas from original thinking.
  • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
  • Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.

    • QUALIFICATIONS

    Education/Experience Required:

  • Bachelor’s degree
  • A minimum of 2+ year(s) of experience in one of the following areas:
  • Direct or B2B selling medical devices in hospital settings
  • Develop and present training and education materials
  • Must reside in the assigned territory
  • Excellent written and verbal communication skills
  • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
  • Ability to collaborate within a Team environment and across functions

    • Preferred:

  • Experience in a Medical Education-related field
  • Ability to be a self-starter, seek new and better methods, and work with minimum supervision
  • Capability to discern relevant facts and in turn, effectively resolve issues by making good decisions (compliance, quality, integrity, ethics, and critical thinking ability)
  • Prior experience selling cardiac products and/or durable medical equipment (DME) in clinical or hospital settings

    • WORK ENVIRONMENT

  • Fast paced field role
  • Noise volume typical of being in the field or clinical setting
  • Extended hours when needed
  • Drug-free
  • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
  • Frequent stationary position, often standing or sitting for prolonged periods of time
  • Frequent computer use
  • Frequent phone and other business machine use
  • Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

    • PHYSICAL DEMANDS

  • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
  • Frequent stationary position, often standing or sitting for prolonged periods of time
  • Frequent computer use
  • Frequent phone and other business machine use
  • Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

    • TRAVEL

  • Occasional travel, domestic, may be required, less than 50%

    • OTHER DUTIES:

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

    BENEFITS

    Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

    Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

    Salary: Annualized at 70,000, plus bonus and uncapped commission. Depending on experience and location.

    At this time, we are unable to offer relocation assistance at Kestra Medical Technologies.

    Kestra Medical Technologies, Inc does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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