Healthcare, Ophthalmology, Medical Practice

Patient Care Rep FT - Key Whitman Grapevine

Dallas, TXOnsiteFull TimeEntry-level (exp-based)Posted 23 days ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

EMR
HIPAA knowledge and compliance

Nice to have

Role summary

Key Whitman Eye Center in Grapevine, TX is seeking a Patient Care Representative to manage daily front desk operations. This role ensures quality patient care and upholds company business processes. Responsibilities include greeting patients, collecting data, managing appointments, maintaining EMR records, and overseeing patient flow. The ideal candidate has a High School diploma or GED, 1-3 years of healthcare reception experience, strong communication skills, and the ability to work independently and as part of a team in a fast-paced environment. HIPAA knowledge is preferred, and CPR certification is desired.

Accessibility Note:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:

Accessibility Accommodation for Applicants

Now Hiring: Key Whitman Eye Center - Grapevine, TX

JOB TITLE: Patient Care Representative

The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company’s business processes and values relating to innovative and superior eye care.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Greets patients as they arrive at the office in a friendly and professional manner

Collects and verifies patient data for accuracy and completeness

Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care

Checks patients in and out and schedules any needed appointments

Directs patients, vendors, visitors, customers and the general public as appropriate

Maintains accurate documentation in the patients EMR

Faxes and requests faxes of patient chart notes from satellite offices

Monitors patient flow and tracks patient wait times efficiently

Opens daily patient accounting controls, posts charges and closes controls

Schedules future appointments in adherence to policies and procedures

Maintain waiting room environment, appearance and patient comfort

Perform other duties as assigned by supervisor

Minimum Qualifications (Knowledge, Skills, and Abilities)

High School diploma or GED

1-3 years of Healthcare reception related experience

Excellent verbal and written communication skills

Ability to work both independently and as a team player

Ability to work in a fast paced environment

Attention to detail and time management

CPR desired, but not preferred

HIPAA knowledge and compliance

Benefits:

Comprehensive health, dental, and vision insurance

Health Savings Account with an employer contribution

Life Insurance

PTO

401(k) retirement plan with a company match

And more!

Our organization is an Equal Opportunity Employer

Ready to apply?

You'll be redirected to Key-Whitman Eye Center's application page.