Consulting, Management Consulting, Economic Consulting, Technology Consulting

Learning & Development Specialist

BostonHybridFull Time$75,000–$100,000 /yrPosted 1 month ago

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Required skills

performance programs
project management
measurement and evaluation
logistical support
operational support
scheduling
enrollment
materials
facilitator preparation
post-program follow-up

Nice to have

talent
consulting
related field
evolving environment
priorities can shift
sound judgment

Role summary

Keystone is seeking a highly motivated Senior Associate for its Learning & Development and Performance initiatives. This hands-on role involves coordinating and delivering various programs, including training, onboarding, and performance reviews. Responsibilities include project management, logistical support, process improvement, stakeholder coordination, and data analysis for program evaluation. The ideal candidate will have 2+ years of relevant experience, strong organizational and communication skills, and a proactive, continuous improvement mindset. This is a hybrid role requiring a minimum of 3 days in the office per week. The company offers a comprehensive benefits package and values diversity and inclusion.

Keystone is a premier economics, technology, and strategy consulting firm built to help companies lead through transformation. As breakthrough innovations reshape industries, redefine competition and change our society, complex and highly competitive ecosystems emerge. Keystone advises technology leaders, Fortune 100 companies, their legal counsel, and governments on business, economic, litigation, and regulatory strategy in relation to these innovations and competitive eco-systems. We operate globally from offices in Boston, New York City, San Francisco, Seattle, Washington, D.C., London, Dubai, and Bengaluru.

About the Role

The Learning & Development team helps Keystone employees understand what great performance looks like, build the skills to do their best work, and grow meaningful careers at the firm. We are looking for a highly motivated, resourceful Senior Associate to provide broad-based support across both Learning & Development and Performance initiatives. This is a hands-on role for someone who thrives on variety, moves quickly from idea to execution, and takes pride in making complex programs run smoothly. The Senior Associate will help deliver Keystone University training, orientation and onboarding, performance programs, communications, project management, and measurement and evaluation—while stepping in wherever needed to help the team meet its commitments.

This is a hybrid role with a minimum in office requirement of 3 days per week.

We are not able to provide relocation support for this position. We value talent from all backgrounds; however, for this position, we are unable to sponsor employment visas. We welcome applications from individuals who are already authorized to work in the United States without sponsorship.

Key Responsibilities

Program Delivery & Project Management

Coordinate multiple Performance and Learning & Development initiatives from planning through execution, maintaining clear workplans, timelines, owners, dependencies, and follow-up actions.

Provide hands-on logistical and operational support for live, virtual, and hybrid programs, including scheduling, enrollment, materials, facilitator preparation, technology, and post-program follow-up.

Create repeatable processes, templates, trackers, and resources that improve quality, reduce administrative burden, and allow programs to scale.

Orientation & Onboarding

Help lead the planning and delivery of new-hire orientation and onboarding, creating a welcoming, engaged experience and ensuring new employees receive the information, connections, and support they need to ramp up quickly.

Coordinate onboarding logistics across new hire profiles and offices, partnering with Talent Acquisition, HR, IT, Office Managers and other stakeholders to ensure a cohesive employee experience.

Maintain and improve onboarding and learning content, resources, facilitator materials, and program documentation so information remains accurate, current, and easy to use.

Performance Culture Support

Support the execution of Keystone’s biannual performance review process through disciplined coordination, data management, communications, and follow-through.

Maintain accurate trackers and records, monitor deadlines and completion, and proactively follow up with employees, managers, and leaders to keep processes on track.

Help develop practical tools, templates, FAQs, and guidance that make performance and development expectations easier for employees and managers to understand and apply.

Communications & Stakeholder Coordination

Draft clear, polished, audience-appropriate communications across email, Slack, presentations, guides, and other channels.

Serve as a responsive, service-oriented point of contact for program questions, resolving issues directly where possible and escalating thoughtfully when needed.

Coordinate closely with HR, Talent Acquisitions, Staffing, Facilities & Administration, IT, business leaders, subject-matter experts, and external partners to move shared work forward.

Measurement, Evaluation & Continuous Improvement

Collect and maintain high-quality program data, including participation, completion, feedback, assessment results, and other measures of reach and effectiveness.

Analyze quantitative and qualitative feedback, identify themes, and translate findings into concise summaries and actionable recommendations.

Develop dashboards, reports, and executive-ready materials that communicate progress, outcomes, risks, and opportunities for improvement.

Continuously look for ways to improve the employee experience, strengthen adoption, streamline delivery, and increase the impact of Performance Culture and Learning & Development programs.

What You'll Bring

2+ years of relevant professional experience in talent, learning and development, HR, program management, consulting, operations, communications, or a related field.

A highly proactive, resourceful, and energetic working style—you see what needs to be done, take initiative, and reliably carry work across the finish line.

Strong project management and organizational skills, with exceptional attention to detail and the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.

Excellent written and verbal communication skills, with the judgment to tailor messages for different audiences and levels of the organization.

Confidence working with data, spreadsheets, surveys, and reporting, along with the ability to turn information into clear insights and recommendations.

Strong relationship-management and customer-service skills, with a collaborative, low-ego approach and a willingness to pitch in wherever needed.

Comfort operating in a fast-paced, evolving environment where priorities can shift and not every process is fully built.

Sound judgment and discretion when handling confidential employee, performance, and business information.

A continuous improvement mindset, intellectual curiosity, and genuine enthusiasm for helping people learn, perform, and grow.

The salary range below represents total annual compensation across all U.S. locations. Actual compensation will depend upon the level the individual is hired into based on their experience, knowledge, skills and qualifications. In addition to annual salary, we offer a comprehensive benefits package, 401k contribution, and a culture grounded in integrity, curiosity, and teamwork.

Annual Salary Range$75,000—$100,000 USD

At Keystone, we value the varied backgrounds, experiences, and perspectives our colleagues bring to our firm. We are committed to building an inclusive culture where everyone feels respected, has a sense of belonging, and has opportunities to grow.

This commitment extends to how we hire. Keystone is an equal opportunity employer committed to fair and inclusive hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

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