FinTech, Financial Services, AI/Machine Learning

Collections Recovery Coordinator

RemoteRemoteFull TimePosted 16 days ago

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Required skills

collections
legal recovery
loss mitigation
paralegal support
auto finance
repossession
litigation
collateral
skip tracing
vendors

Nice to have

third-party legal vendors
outside counsel
repossession agencies
automotive industry

Role summary

Lendbuzz is seeking a Collections Recovery Coordinator to manage delinquent account files, liaise with legal and repossession vendors, and oversee the litigation process for outstanding payments or vehicle collateral recovery. This role involves daily account portfolio management, establishing reporting frameworks, and analyzing performance metrics. The ideal candidate will have 2-4+ years of experience in auto finance, legal recovery, loss mitigation, or high-volume collections, with a background in working with third-party legal vendors. Strong communication, organizational skills, and a high level of integrity are essential.

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are seeking a Legal Coordinator to join our team, responsible for preparing delinquent account files, liaising with legal vendors, and managing cases through the litigation process to recover outstanding payments or secure vehicle collateral

Key Responsibilities:

Act as the liaison between Lendbuzz and our legal vendors

Communicate with legal vendors, repossession vendors, and management in a timely and orderly fashion

Manage legal file preparation and vendor coordination

Maintain regular review of accounts that have been referred for repossession and legal actions against debtors

Coordinate with and assist internal legal/compliance departments and help in escalated situations

Perform various administrative functions

Manage an account portfolio daily

Establish reporting frameworks and evaluate key performance indicators

Monitor and analyze core performance metrics

Communicate with vendors to ensure accounts are worked properly and efficiently

Key Requirements:

2–4+ years of experience in auto finance, legal recovery, loss mitigation, paralegal support, or high-volume collections

Direct background working with third-party legal vendors, outside counsel, or repossession agencies (Preferred)

Strong communication skills to manage external legal partners, push for updates on pending litigation, and hold vendors accountable to timeline benchmarks

Previous work in skip tracing and collections, preferably in the automotive industry

Outstanding customer, communication and organizational skill

High level of integrity

Strong sense of teamwork yet able to work independently

We believe: Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. Compassion is a strength. We care about our customers and look to build long-term relationships with them. Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible. Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions. Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity. If you believe these things too then we would love to hear from you!

Background Checks

After an offer is accepted, Lendbuzz conducts a pre-employment background check. Any evaluation of the background check will be subject to an individualized assessment, taking into account the applicant’s or employee’s specific record and the responsibilities and requirements of the particular role. A Note on Recruiting Outreach

We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.

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