
Rental Agent | Loaner Vehicle Coordinator
Required skills
- rental agreements
- vehicle check-in
- vehicle check-out
- rental policies
- mileage
- fuel levels
- damage
- rental records
- vehicle availability
- Service Department
Nice to have
- previous rental experience
- hospitality experience
Role summary
Audi Fort Lauderdale is seeking a friendly, professional, and detail-oriented Rental Agent | Loaner Vehicle Coordinator to join their Service Department. This role involves coordinating rental and loaner vehicles, assisting customers with check-in/check-out, explaining policies, inspecting vehicles, and maintaining accurate records. The ideal candidate will have outstanding customer service and communication skills, strong organizational abilities, and the capacity to multitask in a fast-paced environment. Previous rental, hospitality, or automotive experience is a plus. A valid driver's license and high school diploma or equivalent are required.
Dealership:
L0503 Audi Fort LauderdaleAUDI FORT LAUDERDALE IS HIRING!
Rental Agent | Loaner Vehicle Coordinator
" Truth in Every Detail” – Audi Fort Lauderdale
Deliver an Exceptional Experience. Drive Your Career Forward!
At Audi Fort Lauderdale, luxury is more than the vehicle, it's the experience we deliver to every guest!
We are looking for a friendly, professional, and detail-oriented Rental Agent |
Loaner Vehicle Coordinator to join our Service Department.
If you enjoy working with people, take pride in providing outstanding customer service, and thrive in a fast-paced environment, we want to meet you!
As part of Lithia & Driveway (NYSE: LAD), one of the nation's largest automotive retailers, we're committed to growing our company and growing our people!
What You'll Do:
· Coordinate rental and loaner vehicles for Service Department guests.
· Assist customers with vehicle check-in, check-out, and rental agreements.
· Explain rental policies, vehicle features, and return procedures.
· Inspect vehicles, document mileage, fuel levels, and any damage.
· Maintain accurate rental records and vehicle availability.
· Work closely with Service Advisors to ensure a seamless guest
experience.
· Deliver the exceptional level of service our Audi guests expect.
What We're Looking For:
· Outstanding customer service and communication skills.
· Professional, friendly, and polished demeanor.
· Strong organizational skills and attention to detail.
· Ability to multitask and work in a fast-paced environment.
· Dependable, team-oriented, and customer-focused.
· Previous rental, hospitality, or automotive experience is a plus, but not
required.
· Valid driver's license and acceptable driving record.
Why Join Audi Fort Lauderdale?
· Competitive Pay
· Medical, Dental & Vision Benefits
· Paid Time Off & Holidays
· 401(k) Retirement Plan
· Employee Vehicle Purchase Discounts
· Career Growth Opportunities
· Supportive Team Environment
· The Opportunity to Represent an Iconic Luxury Automotive Brand
YOUR NEXT OPPORTUNITY STARTS HERE!
Join the Audi Fort Lauderdale Team and help us deliver a first-class guest experience, one vehicle at a time.
We offer a comprehensive benefits package designed to support you and your family, including:
o Competitive pay
o Medical, Dental and Vision Plans
o Paid Holidays & PTO
o Short and Long-Term Disability
o Paid Life Insurance
o 401(k) Retirement Plan
o Employee Stock Purchase Plan
o Lithia Learning Center
o Vehicle Purchase Discounts
o Wellness Programs
For a more detailed view, visit: www.totalrewards.lithiadriveway.com.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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