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Hospitality, Vacation Ownership, Leisure, Travel

Vacation Sales Coordinator (Marriott's Crystal Shores & JW Marriott)

Marriott's Crystal Shores, FLOnsiteFull TimePosted 1 month ago

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Required skills

  • sales presentations
  • customer expectations
  • eligibility requirements
  • persuasive techniques
  • revenue maximization
  • guest loyalty
  • customer service
  • sales
  • flexible schedule
  • weekends

Nice to have

  • concierge
  • sales experience

Role summary

Marriott Vacations Worldwide is seeking a Vacation Sales Coordinator for their Crystal Shores & JW Marriott locations. This role involves engaging with hotel guests, providing excellent customer service, scheduling sales presentations, and ensuring guests meet eligibility requirements. The coordinator will use persuasive techniques to maximize revenue while maintaining guest loyalty. The position requires a motivated individual with sales or customer service experience, flexibility to work weekends and holidays, and preferred experience in concierge or sales. This is an onsite, full-time role with uncapped earning potential and various benefits.

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled: 

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) 

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

As a Coordinator Marketing Linkage, a typical day will include:  

  • Engaging with hotel guests at desk locations and providing elevated customer service. 

  • Scheduling sales presentations and managing customer expectations. 

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

  • Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services. 

  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards: 

  • Welcome and greet guests; anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

To Become a Coordinator Marketing Linkage:  

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

  • Available to work a flexible schedule to include weekends and holidays. 

  • Concierge and/or sales experience preferred.

  • Position may require background and drug screening, in accordance with state and local requirements. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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