Principal Program Manager

Summary
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
As a Principal Program Manager at MathWorks, you will enable cross-functional teams to drive programs and develop high-quality software. In this role, you will work on strategic initiatives to deliver online/cloud solutions and world-class documentation impacting millions of customers who access and use our products, as well as improvements to how we work across Development. You will partner with the Engineering Managers, cross-functional leadership, and Program Management to plan, prioritize, and execute these initiatives.
MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities

• Facilitate planning process to create roadmaps and release plans aligning with strategic objectives and priorities.
• Work with cross-functional teams to identify dependencies. Facilitate communications with dependent/impacted teams to negotiate and establish agreement of responsibilities and plans.
• Identify issues and risks; ensure mitigation plans are defined and track them to resolution or escalate as needed.
• Champion our continuous improvement core value. Facilitate problem-solving to identify root causes of challenging issues within Development and ensure countermeasures address the problem effectively.
• Design, pilot, and roll out new processes, best practices, standards, and KPIs as needed to improve team and Development-wide efficiency and effectiveness while avoiding unnecessary duplication of/variation from standard processes
• Mentor teams and other PMs on team agile development practices, identify opportunities for team improvement, and execute a visible plan for their achievement.
• Co-author and drive execution of change management and pilot plans. Gather, analyze, and incorporate feedback.
• Monitor KPIs to identify issues in team quality or delivery rate - raise awareness; define, communicate, and track the plan to address those issues
• Manage complex cross area programs, driving definition of and reporting on key milestones.
• Lead improvements in Development-wide program management practices.

Minimum Qualifications

• A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required.

Additional Qualifications

• Technical degree in Engineering, Math, or Science
• Experience in program management of commercial SaaS or Online Products development
• Ability to understand technology; able to participate and contribute to technical conversations
• Ability to influence others even when you do not have direct authority over them
• Experience with Agile software development practices
• Experience with JIRA and Confluence