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Information Technology & Services

Customer Relationship Executive (6899)

Tysons Corner, VAOnsiteFull Time$150,000–$200,000 /yrPosted 2 days ago

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Required skills

  • TS//SCI clearance
  • CI polygraph
  • federal opportunities
  • Intelligence Community
  • customer relationships
  • business development
  • opportunity qualification
  • closing deals
  • win strategy
  • acquisition strategies

Nice to have

  • competitive analysis
  • industry trends
  • partnerships
  • capture resources
  • opportunity marketing
  • industry associations

Role summary

MetroStar is seeking a Customer Relationship Executive (CRE) to identify, cultivate, and advance customer relationships within the Intelligence Community to generate new business. The role involves lead generation, opportunity qualification, and closing deals, requiring strong interpersonal skills, active listening, and the ability to ask probing questions. The CRE will analyze industry trends, develop win strategies, and manage client call plans. Success requires demonstrated experience navigating federal acquisition processes, building customer relationships, and supporting Intelligence Community customers. An active TS//SCI clearance with CI polygraph is mandatory. The position offers a salary range of $150,000 - $200,000 plus bonuses and benefits.

As a Customer Relationship Executive, (CRE) at MetroStar you will be responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing MetroStar Intelligence Community clients.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • First and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships.
  • This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities.
  • Conduct analysis of competitive and industry trends to identify new vehicles, opportunity pipeline and partnerships.
  • Work with capture resources to develop the overall win strategy and performs associated opportunity marketing.
  • Develop, organize, and execute client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customer.
  • Represent MetroStar within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors.
  • Interact routinely with all levels of MetroStar Sector, Division, and Operations management, staff and customers and owns, prioritizes and follows through on action items.

    • What you’ll need to succeed:

  • Active TS//SCI clearance with CI polygraph.
  • Minimum of 8 years of business development experience, including identifying, qualifying, pursuing, and closing federal opportunities
  • Bachelor’s degree in Business, Marketing, Computer Science, Systems Engineering, or a related field.
  • Demonstrated success navigating federal acquisition processes and building customer relationships that support opportunity development and business wins.
  • Strong interpersonal and active listening skills, with the ability to ask relevant, probing questions and translate customer needs into qualified opportunities.
  • Excellent written and verbal communication, presentation, organization, and planning skills; ability to engage customers, partners, and leaders at all levels.
  • Business development experience supporting Intelligence Community customers and established relationships across the IC customer and partner ecosystem.
  • Ability to manage multiple priorities in a fast-paced, high-growth environment, take ownership of action items, and follow through with integrity and sound judgment.

    • SALARY RANGE: $150,000 - $200,000 (Base + Bonus)

    The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

  • The candidate's professional background and relevant work experience
  • The specific responsibilities of the role and organizational needs
  • Internal equity and alignment with current team compensation
  • This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
  • Performance-based bonuses
  • Company-paid training and/or certifications
  • Referral bonuses

    • Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

    Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

    Benefits: All full-time employees are eligible to participate in our benefits programs:

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holidays
  • Parental Leave and dependent care
  • Flexible work arrangements
  • Professional development opportunities
  • Employee assistance and wellness programs

    • Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

    Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

    What we want you to know:

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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