
Hotel Sales Coordinator - Aria
Required skills
- reservations
- confirmations
- cancellations
- special handling alerts
- amenities
- travel advisor requests
- site/FAM tour agendas
- dining coordination
- client coordination
- schedule management
Nice to have
- hospitality
- hotel
- sales function
- resort setting
- guest service
- administrative experience
Role summary
MGM Resorts International is seeking a Sales Coordinator in Las Vegas, Nevada, to provide high-level administrative support to Sales Executives. This role involves processing reservations, managing client requests, coordinating site tours, maintaining schedules, preparing expense reports, and acting as a liaison between clients and property operations. The ideal candidate has 1+ years of guest service experience and preferred experience in hospitality administration or sales within a resort setting.
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives or Corporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes. All duties are performed in accordance with department and property policies, practices and procedures.
THE STARTING RATE: $19.00 hourly
THE DAY-TO-DAY:
- Process reservations, confirmations, cancellations, special handling alerts, and amenities.
- Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.
- Be a resource on activities, services and amenities within our resort.
- Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.
- Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
- Prepare expense reports and maintain files to highly sensitive and confidential information.
- Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs.
- Assist in responding to customer correspondence and requests as needed, and in Executives absence. Perform other job-related duties as requested.
THE IDEAL CANDIDATE:
- Has a High School Diploma or GED
- Have 1+ Years of prior relevant experience in Guest Service
- Has a Bachelor's Degree in Related field - Preferred
- Have 2+ Years of prior relevant experience in Administrative experience, preferably within a hospitality, hotel, or sales function - Preferred
- Experience working in a similar resort setting - Preferred
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15141
Are you ready to JOIN THE SHOW? Apply today!
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