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Heavy Equipment Dealership

Agriculture Precision Sprayer Specialist

RemoteRemoteFull TimePosted 2 months ago

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Required skills

  • Sprayer equipment
  • Application equipment
  • Agricultural equipment
  • Technical support
  • Field support
  • Diagnostics
  • Mechanical
  • Hydraulic
  • Electrical
  • Operational systems

Nice to have

  • Service
  • Support
  • Sales support
  • Parts orders
  • Calibration
  • Software updates

Role summary

Monroe Tractor, a family-owned dealer with over 75 years of experience in construction and agricultural equipment, seeks a Sprayer & Application Support Specialist. This role provides after-sales technical support, troubleshooting, training, and parts/service development for sprayer and application equipment across NY, PA, VT, CT, and MA. The specialist will conduct on-site inspections, diagnose issues, train technicians and operators, support new equipment startups, and assist sales with demonstrations. The ideal candidate has experience in equipment service and support, strong diagnostic skills across mechanical, hydraulic, and electrical systems, and excellent communication and organizational abilities. This hybrid role requires regular travel and independent work, with collaboration across branch teams and sales staff.

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!

We are seeking a Agriculture Precision Sprayer Specialist to provide after-sales technical support for sprayer and application equipment across our territory. This role supports customers, branch service teams, and sales staff through equipment inspections, setup and startup assistance, calibration support, troubleshooting, technician training, operator training, demonstrations, and parts and service opportunity development.

The ideal candidate will serve as a technical resource and field support specialist for sprayer and application equipment while helping scale support across Utica, NY to New England (MA, CT, & VT areas).

Key Responsibilities:

  • Conduct on-site inspections of sprayer and application equipment
  • Help create service opportunities by identifying repair, maintenance, calibration, software update, and parts needs
  • Provide phone, remote, and on-site troubleshooting support and coaching for technicians on sprayer and application equipment questions from customers
  • Act as a first-line escalation point for advanced application-related service questions
  • Diagnose and train technicians on technical, mechanical, electrical, hydraulic, and operational issues and help determine the best path to resolution
  • Support machine setup, commissioning, and startup for new equipment sales
  • Help ensure customers and branch teams understand equipment operation, system settings, and best practices
  • Support software updates, product improvements, and operational adjustments as needed
  • Deliver operator training for farmers, commercial operators, and other end users
  • Provide customer support during the early stages of equipment ownership or after major service events when additional guidance is needed
  • Assist with equipment demonstrations in support of sales efforts
  • Take customer parts orders related to sprayer and application equipment
  • Accurately enter and coordinate parts orders through the designated branch or process
  • Build strong working relationships with customers to encourage ongoing after-sales support activity
  • Qualifications:

  • Experience with sprayer, application, agricultural, or related equipment service and support
  • Strong troubleshooting and diagnostic ability across mechanical, hydraulic, electrical, and operational systems
  • Experience supporting customers, technicians, or dealer/service teams in a field or technical support role
  • Ability to train technicians and operators in both field and shop environments
  • Strong communication, organization, and documentation skills
  • Ability to work independently in the field and collaboratively with branch teams, service managers, and sales staff
  • Willingness and ability to travel regularly to customer sites, branch locations, demonstrations, and events
  • Benefits

  • Medical, Dental & Vision Insurance
  • Health Savings Account (Employer + Employee Contributions)
  • Accident & Disease Insurance
  • 401K Plan + Match
  • Competitive Paid time off Policy
  • Short/Long Term Disability
  • Annual Reviews
  • Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.

    This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you.

    Pay Transparency$20—$39 USD
    Ready to apply?
    You'll be redirected to Monroe Tractor's application page.

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