Food & Beverage, Consumer Goods

Customer Service Representative

Corona, CAHybridFull TimeEntry-level (exp-based)$17–$23 /hrPosted 1 day agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

Customer Service
Supply Chain Operations
Order Lifecycle Management
SAP
Microsoft Office Suite
Issue Resolution
Reporting
Process Improvement

Nice to have

Supply Chain

Role summary

Monster Energy is seeking a Customer Operations Representative to manage the end-to-end order lifecycle for finished goods, ensuring accurate and timely processing in SAP. This role serves as a liaison between customers, sales, supply chain, and logistics teams to deliver exceptional service and operational efficiency. Responsibilities include order entry and validation in SAP, cross-functional coordination to resolve issues, customer communication on order status, and participation in process improvement projects. A Bachelor's Degree in Communications or Supply Chain and 1-3 years of experience in Customer Service and Supply Chain Operations are preferred. Proficiency in Microsoft Office Suite is required, with SAP experience being a plus.

About Monster Energy:

Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.

A Day in the Life:

In the position of Customer Operations Representative, you will be responsible for managing the end-to-end order lifecycle for finished goods, ensuring accurate and timely processing in SAP. Serve as a key liaison between customers, sales, supply chain, and logistics teams to deliver exceptional service and operational efficiency.

The Impact You'll Make:

Order Lifecycle Management in SAP - Enter, validate, and maintain customer orders in SAP. Ensure pricing, quantities, and delivery dates are accurate.

Cross-Functional Coordination - Collaborate with Sales, Supply Chain, and Logistics to resolve order issues.

Communicate proactively on delays or changes.

Customer Communication and Issue Resolution - Provide timely updates to customers on order status. Investigate and resolve discrepancies or complaints.

Reporting - Prepare reports for internal stakeholders.

Continuous Improvement and Process Support - Participate in projects to improve order management processes.

Who You Are:

Prefer a Bachelor's Degree in the field of Communications, Supply Chain, or related field of study.

1-3 years of experience in Customer Service

1-3 years of experience in Supply Chain Operations

Proficient in Microsoft Office Suite. SAP experience preferred.

Monster Energy provides competitive total compensation. The estimated hourly pay range for this position is listed below. Actual compensation may vary based on skills, qualifications, experience, and work location.

Pay Range$17—$23 USD

Monster Energy uses AI-powered tools, including Greenhouse’s Talent Matching feature, to help evaluate applications for this role. To learn more see Monster’s privacy policy here Privacy Policy or contact Monster at privacy@monsterenergy.com.

For United States applicants:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.Read our privacy policy here: Privacy Policy

Ready to apply?

You'll be redirected to Monster Energy's application page.