Patient Care Coordinator - Front Desk
Required skills
- Comfortable using computers
- learning new software
- Able to multitask
- Reliable
- punctual
Nice to have
- Front office experience
- medical receptionist experience
- hospitality experience
- retail experience
- customer service experience
Role summary
Mountain Land Physical Therapy is seeking a friendly, organized, and tech-savvy Patient Care Coordinator for their South Weber clinic. This full-time, Monday-Friday role involves managing patient scheduling, collecting payments, and providing excellent customer service to create a welcoming experience. Responsibilities include greeting patients, answering phones, maintaining HIPAA compliance, and organizing the front desk. Experience in front office, medical reception, hospitality, retail, or customer service is preferred. Candidates must be comfortable with computers, learning new software, multitasking, and possess strong communication and attention to detail skills. Training and mentorship are provided.
Description
Location: 2572 E. South Weber Dr, Ste. 5, South Weber, UT 84405
Schedule: Full-Time, Monday - Friday during clinic hours
Pay Range: $15 - $17/hour
Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks
Interview Process: 1. Apply online 2. Virtual Interview with our Front Office Trainer 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator (Front Desk / Medical Receptionist) to join our outpatient physical therapy clinic in South Weber. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare.
What You’ll Do:
- Greet and check in patients, creating a friendly and professional first impression
- Manage provider schedules using our scheduling software
- Collect co-pays, co-insurance, deductibles, and private payments at time of service
- Answer phones and respond to emails with excellent customer service
- Maintain HIPAA compliance and confidentiality in all patient interaction
- Keep the front desk and waiting area organized, efficient, and welcoming
- Assist with administrative tasks and accurate patient information updates as needed
What We’re Looking For:
- Front office, medical receptionist, hospitality, retail, or customer service experience preferred
- Comfortable using computers (Microsoft Office) and learning new software quickly
- Strong communication, attention to detail, and ability to multitask
- Friendly, team-oriented, professional demeanor
- Willingness to learn and grow in a healthcare setting
Why Join Us:
- Supportive clinic culture with training and mentorship
- Clear growth opportunities (medical billing, clinic operations, support services)
- Meaningful work helping patients stay consistent with their plan of care and recovery
Requirements
- High school diploma or equivalent
- Friendly, professional communication skills
- Comfortable using computers and learning new software
- Able to multitask in a fast-paced clinic
- Reliable and punctual
- Customer service or office experience preferred
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