Patient Care Coordinator PRN
Required skills
- HIPAA compliance
- multitask
- reliable
- punctual
- computers
- new software
Nice to have
- front office
- medical receptionist
- customer service
- Microsoft Office
- scheduling software
- medical billing
Role summary
Mountain Land Physical Therapy is seeking a Patient Care Coordinator for their outpatient physical therapy clinics in the Treasure Valley. This front desk role involves managing patient schedules, collecting payments, and providing excellent customer service in a welcoming environment. The position requires comfort with computers, learning new software, and multitasking in a fast-paced setting. Previous front office, medical receptionist, or customer service experience is preferred. The role offers full training and mentorship, with opportunities for growth into medical billing, office management, or clinic operations.
Description
Location: Various Clinics in Treasure Valley
Schedule: M - F anytime 7 am - 7 pm
Pay Range: $18 - $20/hour
Interview Process: 1. Apply online 2. virtual interview for you to meet and learn more about the role (30-45 minutes) 3. Offer and training
The Position:
Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You’ll Do:
Greet and check in patients, creating a friendly and professional first impression
- Manage physical therapists' schedules using our scheduling software
- Collect co-pays, co-insurance, deductibles, and private payments at time of service
- Answer phones and respond to emails with exceptional customer service
- Maintain HIPAA compliance and confidentiality in all patient interactions
- Keep the front desk and waiting area organized, efficient, and welcoming
- Assist with medical record updates and administrative tasks
What We’re Looking For:
- Previous front office, medical receptionist, or customer service experience preferred
- Comfort using Microsoft Office and learning a scheduling software
- Strong communication and multitasking skills
- Friendly, team-oriented personality with a professional demeanor
- Willingness to learn and grow in a healthcare setting
Why Join Us:
- Supportive team culture with mentorship at every stage of your career
- Room to grow into roles in medical billing, office management, or clinic operations
- Work that makes a difference by helping patients on their journey to recovery
Requirements
- High school diploma or equivalent
- Friendly, professional communication skills
- Comfortable using computers and learning new software
- Able to multitask in a fast-paced clinic
- Reliable and punctual
- Customer service or office experience preferred
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