Ticket Seller - Beacon Theatre
Required skills
- ticket sales
- ticket system operations
- money handling
- customer service
- hospitality
- communication skills
- team-oriented
- computer skills
- ticket system expertise
- honesty
Nice to have
- group sales
Role summary
MSG is seeking a friendly, upbeat, and helpful Ticket Seller for the Beacon Theatre. This role is the first point of contact for customers, ensuring a pleasant and accurate ticket purchase experience. Responsibilities include conducting ticket sales, exchanges, and refunds, maintaining knowledge of events and discounts, handling money, and assisting with group sales. The ideal candidate possesses excellent hospitality, interpersonal, communication, and customer service skills, along with computer and ticket system expertise. Must be team-oriented, honest, and able to work a flexible schedule, including nights, weekends, and holidays, in various weather conditions.
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?The ticket purchase process is often the first point of contact to the customer. Making the purchase a pleasant experience while providing accurate and relevant information is the first step to a positive event attendance experience. Candidate will be friendly, upbeat, and helpful, providing customers with information and while conducting ticket transactions in a professional and accurate manner.
What will you do?
What do you need to succeed?
Special Requirements?
#LI-Onsite
Hourly Pay Range$40.61—$40.61 USDAt MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.
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