Live Entertainment, Sports, Media

Director Event Production

New York, NYOnsiteFull TimeDirector$147,000–$175,000 /yrPosted 11 days agoVisa sponsorship available

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Required skills

live events
concerts
special events
operational execution
venue departments
operational efficiency
operational budgets
Union labor
Non-Union labor
24/7 operation

Nice to have

certifications
trade school coursework

Role summary

The Director, Event Production is responsible for the successful operational execution of live events at Madison Square Garden Arena and Radio City Music Hall. This role involves managing event advancement, client liaison, and operational budgets, while working with both union and non-union labor. Key responsibilities include producing AutoCAD drawings for seating maps, administering event planning with clients and venue departments, tracking costs, and ensuring adherence to work rules and safety protocols. The position requires strong organizational, communication, and problem-solving skills, with the ability to thrive in a fast-paced, 24/7 environment. A minimum of 8-10 years of experience in live event production management is preferred, along with technical knowledge of production specifics and AutoCAD proficiency.

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring? The Director, Event Production is responsible for the successful advancement and completion of the assigned Live Events at the Madison Square Garden Arena and Radio City Music Hall. The Director, Event Production will encompass managing the operational execution of a wide range of live events such as concerts, and various special events. This person will act as the liaison between client and all venue departments, partners and stakeholders to maximize operational efficiency through collaboration and communication. Additionally, this position will be responsible for generating and maintaining operational budgets for the assigned event. The Director, Event Production, will work with Union & a Non-Union labor workforce. The position exists within an environment that is a 24/7 operation due to the numerous daily and nightly events across live entertainment. The ability to successfully multi-task and collaborate in an energetic and time-sensitive environment is of the utmost importance.

What will you do?

Produce AutoCAD drawings to illustrate seating maps to be used for the purpose of on sales across the event spectrum. These drawings build the foundation for the event and will be shared with various stakeholders across the MSG enterprises, including but not limited to Client, Box Office, Finance, Building Operations, Security & Booking. Drawings to be produced in time-sensitive environment.

Responsible for administering all event planning with the client and venue stakeholders throughout the entire event process for assigned events, from advancement to being on-site for load-in through load out.

Responsible for administering all event planning with the client and venue departments including, but not limited to, staging, lighting and sound, client seating, and client staffing

Generate and maintain budgets with timely updates throughout the event process through constant analysis and attention to detail. Track costs against budget for settlement with internal and external clients.

Offer support to the administrative and management team located in the NYC market while finding efficiencies and identifying best practices through policy and protocol guidelines

Work with outside agencies to ensure work rules, jurisdictions, codes, and policies are maintained.

Understand and communicate with all parties the work rules for Union & Non-Union labor teams.

Schedule and direct union and non-union labor associated with the daily operation of event.

Troubleshoot event day issues and be highly responsive to emergencies in a fast paced, time sensitive environment.

Oversee transition from day of event activities to the load out of all equipment for assigned events.

Evaluate quality of client and guest experience through observation and responding to feedback.

Collaborate with venue GM/AGM throughout the show to ensure an exceptional client and guest experience

In tandem with Production team, oversee load-in and installation of equipment by defined deadlines in NYC Venues

Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.

8-10 years working experience in Live Event Production Management with direct responsibility for supervising and directing staffs across a wide range of operating functions in a changing environment.

Technical knowledge surrounding production specific items involving but not limited to rigging and engineering review, power provisions, industry standard safety protocols, Union regulations and processes specific to I.A.T.S.E, as well as I.B.E.W & Theatrical Teamsters.

Knowledge and understanding of general building codes & fire safety specific to each MSG venue

Ability to successfully manage multiple tasks with both financial and operational implications across departments and venues in a deadline-oriented environment.

Experience supervising and working with Union & Non-Union Crews

Experience creating and maintaining event budgets and preparing financial information for event settlements.

Strong organizational and time management skills, with exceptional attention to detail and excellent written and verbal communication skills. Must be confident and comfortable communicating directly with senior executives, contributing to high-level discussions, and providing timely updates, reports, and escalations as appropriate.

Possess problem solving, reasoning, motivational, and strong interpersonal skills.

Ability to resolve conflicts in time sensitive manner.

Adept at maintaining a positive, open, approachable, and professional relationships with a diverse group.

Demonstrate integrity, tact, diplomacy, and a commitment to company values and principles.

Computer skills including MS Word, Excel, Outlook, PowerPoint

AutoCAD working knowledge with ability to produce 3D renderings to further clarify on sale maps & seating diagrams in time-sensitive environment.

Ability to incorporate 3D renderings of show design / artist design into on sale map to clarify sightlines and to further understand artist / show design concepts.

Ability to overlay show / artist rigging plot into venue ceiling plan for review.

SPECIAL REQUIREMENTS OF THE JOB:

General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.

Ability to travel as required in support of investigations or security operations.

Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

#LI-ONSITE

Pay Range$147,000—$175,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.

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Director Event Production

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