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FinTech

Chief of Staff, Product & Cross-Border Operations

New York, NYOnsiteFull TimeChief / Executive$188,677–$207,544 /yrPosted 16 days agoVisa sponsorship available

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Required skills

  • cross-functional business operations
  • strategic initiatives
  • U.S.-based leadership
  • Taiwan-based engineering
  • product
  • operations teams
  • stakeholder coordination
  • public relations
  • investor-related work
  • internal communications

Nice to have

  • fintech
  • healthcare
  • employer branding initiatives
  • Google Analytics
  • Meta Business Suite
  • Adobe Creative Suite

Role summary

The Chief of Staff, Product & Cross-Border Operations will coordinate cross-functional business operations and strategic initiatives between U.S. leadership and Taiwan-based engineering, product, and operations teams. This role involves supporting initiatives in business operations, recruiting, stakeholder coordination, public relations, investor relations, and internal communications. Key responsibilities include developing training materials, facilitating knowledge transfer, translating strategy into actionable plans, driving project execution, and analyzing business performance. The role requires international travel, including periodic trips to Taiwan.

Key Responsibilities

  • Coordinate cross-functional business operations and strategic initiatives across U.S.-based leadership and Taiwan-based engineering, product, and operations teams. Support cross-functional initiatives involving business operations, recruiting, stakeholder coordination, public relations and investor-related work, and internal communications.
  • Develop, organize, and maintain onboarding, enablement, training, and communication materials to support employees across functions and regions.
  • Support recruiting and hiring efforts.
  • Facilitate knowledge transfer, process alignment, and execution. Assist leadership with execution of strategic priorities.
  • Translate high-level strategy into clear plans, timelines, and accountable owners.
  • Drive execution on critical projects that span multiple teams and functions.
  • Analyze business performance, KPIs, and operational data to support leadership decision-making.
  • Travel internationally, including periodic travel to Taiwan, as needed to support recruiting, stakeholder coordination, team-related work, public relations-related activities, and business operations.

    • Qualifications:

  • Master degree or foreign equivalent in Technology, Business Administration, or a related field and three (3) years of experience in operations, sales strategy, product, or cross-border operations.
  • Experience working in early-stage startups and cross-border environments; leading end-to-end execution of complex, cross-functional initiatives and translating business requirements into structured workflows or product-related outputs.
  • Experience with fintech, healthcare, or software or technology-driven business models; coordinating cross-functional initiatives involving recruiting, communications, stakeholder engagement, and organizational operations; employer branding initiatives; Google Analytics, Meta Business Suite and Adobe Creative Suite.
  • Requires up to 15% domestic travel and up to 15% international travel. Frequency is approximately 1 to 2 times per quarter.

    • What we offer:

  • Salary Range: $188,677-$207,544

    Standard Benefits (Health, Vision, Dental) Offered.

    Apply through the Apply Now button or email to hr@nitra.com, indicating the job title in the subject line of the e-mail
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