Director of Product Management, Payments (Jopari)

About Us

At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work:

Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects.

Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions.

Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology.

Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust.

About the Role

The Director of Product Management will support Jopari Solutions’ continued expansion of healthcare technology solutions and services by owning the business and product requirements that shape product strategy, direction, and roadmap execution. This leadership position operates with a high degree of autonomy, making informed product and prioritization decisions within established company strategy, financial objectives, regulatory obligations, and delivery constraints. The Director translates market, customer, operational, and financial insights into a clear portfolio vision and roadmap, owns business outcomes across the product lifecycle, and ensures the Product Management team is aligned, accountable, and equipped to deliver measurable value.

The role serves as a senior product leader across executive management, Engineering, Architecture, Operations, Client Services, Customer Care, Sales, Marketing, customers, and strategic partners. The Director is expected to resolve ambiguity, make and communicate tradeoff decisions, escalate material enterprise risks, and create the operating discipline required for consistent portfolio execution.

What You’ll Do

Define and own the vision, strategy, and multi-year roadmap for an assigned product portfolio, ensuring alignment with company objectives, customer needs, market opportunities, regulatory requirements, and long-term growth goals.

Understand product strengths and opportunities by working with clients and stakeholders and communicate and present strategic and tactical roadmap items to stakeholders, clients, and partners.

Exercise autonomous judgment over product direction, scope, and tradeoffs within approved strategy and investment parameters; make timely decisions when inputs are incomplete and document the rationale, expected value, risks, and success measures.

Establish a transparent prioritization and governance process that balances strategic initiatives, customer commitments, compliance obligations, defects, technical sustainability, and operational needs for assigned product portfolio.

Translate company strategy and market intelligence into clear product portfolio objectives, business cases, and product requirements that enable Product Owners, who are responsible for translating those needs into detailed functional requirements, workflows, integrations, data needs, and acceptance criteria, to execute with appropriate context and autonomy.

Maintain clear role separation by focusing on product strategy, customer needs, business priorities, and expected outcomes, while Product Owners partner with Engineering and Architecture on execution details, technical design, and build implementation.

Sponsor process improvements and organizational change that increase decision quality, execution speed, transparency, collaboration, and measurable product value.

Support product lifecycle management from concept through launch, including product marketing, pricing, market positioning, and profitability analysis.

Track project activities, communicate milestones, identify risks, and provide status updates to stakeholders and management using defined processes.

Develop a deep understanding of Jopari’s core solutions and services as they relate to the product line.

Establish product metrics and actionable insights to improve throughput, inform product direction, and support revenue and profitability growth.

Provide guidance and feedback to Product Managers.

What You’ll Need

Bachelor’s degree in Business, Healthcare Administration, Information Systems, Computer Science, Engineering, or a related field; equivalent relevant experience may be considered.

8+ years of product management experience, including experience in healthcare technology, healthcare payments, payer/provider solutions, clearinghouse, revenue cycle, or other regulated healthcare technology environments.

Demonstrated ownership of product strategy, roadmap development, business/product requirements, and product lifecycle management in a senior product role.

Proven ability to define customer needs, strategic priorities, business outcomes, product value, and profitability considerations for assigned product lines.

Experience translating market, customer, stakeholder, and business insights into clear product direction and prioritized roadmap decisions.

Demonstrated experience developing business and product requirements that provide Product Owners with the context needed to define functional requirements and execution details.

Experience leading product lifecycle activities from concept through launch, including pricing, positioning, adoption, performance measurement, and revenue impact.

Ability to influence senior stakeholders and cross-functional teams, including onsite and remote teams, without direct authority.

Experience using product metrics, financial data, customer insights, and market feedback to evaluate opportunities, prioritize roadmap investments, and measure product performance.

Working knowledge of SaaS product delivery, Agile operating models, SDLC, and tools such as Jira and Confluence.

Strong executive-level communication and presentation skills, with the ability to clearly articulate product strategy, priorities, risks, tradeoffs, and business impact.

Nice to Have

MBA or advanced degree in Business, Healthcare Administration, Information Systems, Computer Science, Engineering, or a related field.

Product management certification such as Pragmatic Institute, Certified Product Manager, Certified Scrum Product Owner, SAFe Product Owner/Product Manager, or similar product-based certification.

Knowledge of EDI transactions in the healthcare space, including familiarity or experience with X12 transaction sets such as 837, 835, and 277, as well as HL7-Clinical and FHIR.

Experience with healthcare technology, payer/provider workflows, clearinghouse operations, revenue cycle, medical payments, or regulated healthcare transaction environments.

Experience working with value-added partners to meet strategic product goals.

Pay Transparency

Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate’s qualifications, relevant experience, and internal equity.

Office Ally Pay Transparency$155,000—$175,000 USD

Why You’ll Love Working at Office Ally

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We’re driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you’ll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.

EEO Note

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.