Building Materials, Manufacturing, Construction

Technical Estimator and Project Manager (Spec II Transaction Hardware)

Los Angeles, CAOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Required skills

quotations
orders
SLA
bid requests
specifications
drawings
ERP
customer feedback
pricing
margins

Nice to have

Associates Degree

Role summary

The Sales Solutions Specialist II is responsible for providing accurate quotations to customers for their given Product Group, ensuring timely turnarounds and technical compatibility. This role requires excellent customer service, strong organizational and critical thinking skills, and the ability to navigate CRL's business software and website. Key responsibilities include managing quotes, converting them to orders, documenting interactions in ERP, and collaborating with internal teams to ensure customer satisfaction. A general understanding of glass systems and negotiation skills are preferred.

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You Will Get To Do

The Sales Solutions Specialist II is responsible for providing quotes to customers and converting quotes to orders with the understanding of Business Development and Sales. This position must have an understanding of all CRL products pertaining to the Request for Quote, as well as CRL quote programs/configurators/online programs. Provide prompt customer engagement to create memorable customer experiences every customer every time.

Job Responsibilities

Responsible for providing accurate quotations to customers for their given Product Group

Meet or exceed SLA for quote turn around for their given Product Group

Have the ability to read and understand of bid requests through specifications/drawings ensuring quote is technically compatible and competitive

Maintain broad knowledge of Product Group products to offer customer

Answer customer calls and resolve customers questions/concerns by providing relevant and accurate information in a timely manner.

Document customer interactions and transactions in ERP consistently.

Demonstrate sincere desire to understand and anticipate the needs of customers

Create sense of urgency to lead our customer to release quotes to order in a timely manner for CRL to meet the projects critical path.

Participate in educational opportunities to enhance knowledge of Product Group

Responsible for updating notes on any open quotes, orders or drawings that are not resolved within the business day in a consistent daily basis.

Effectively provide customer feedback to Team Leader

Collaborate with internal teams on customer needs and factors that contribute to customers satisfaction

What We Are Looking For

High School diploma or equivalent, Associates Degree preferred but not required

Ability to work at a fast pace and stay current with all inquiries and follow up tasks

Knowledge of general pricing and margins applied and negotiating skills

General understanding of glass systems

Effective navigation of CRL’s web site and business software to retrieve product and business transaction information

Must be organized and have the ability to prioritize effectively

Must have excellent customer service skills; Ability to exercise tact and discretion, and good self-expression

Demonstrate critical thinking and independent thinking skills to anticipate and resolve issues

Position Pay Range $24—$33 USD

What OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee

Work-life balance – PTO and holidays, including floating holidays you can choose

Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses

Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

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Technical Estimator and Project Manager (Spec II Transaction Hardware)

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Required skills

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