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Hospitality, Restaurants, Food & Beverage, Events

Server Assistant - The Guild

Calgary, ABOnsiteFull TimeEntry-level (exp-based)$15–$15 /hrPosted 1 month ago

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Required skills

  • Weekend availability
  • evening availability
  • Holiday availability
  • High attention to detail
  • professional urgency
  • momentum

Nice to have

  • food running
  • mise en place
  • floor awareness
  • food safety standards

Role summary

The Guild is seeking a Server Assistant to support Servers by ensuring tables are properly set, clean, and complete. This role requires a high level of floor awareness, knowledge of food and beverage items, and assistance with food running and quality monitoring to meet presentation standards. Responsibilities include answering guest questions, maintaining section cleanliness, communicating with the front-of-house team, and adhering to food safety standards. The position demands attention to detail, the ability to work calmly under pressure in a fast-paced environment, strong communication skills, and product knowledge. A Smart Serve certification and 6-12 months of restaurant experience are required.

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The day to day:

  • Answer questions about food, beverages, wine and other restaurant functions and services when necessary
  • Assist with food running, ensuring that plates arrive to the proper guest (no auctioning)
  • Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
  • Communicate with Servers and Hosts to maximize seating
  • Practice a high level of floor awareness and clear/clean as required
  • Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
  • Monitor food quality and presentation standards
  • Follow all food safety standards and systems
  • Empty garbage, change linen bags and dispose of garbage and recycling
  • Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
  • Other duties as assigned or required
  • Valid Smart Serve Certification, required.
  • 6 months- 1 year previous experience in a fast paced restaurant environment
  • Weekend availability/ evening/ Holiday
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Ability to take direction and prioritize
  • Strong oral communication skills
  • High level of product knowledge
  • Ability to maintain a level of professional urgency and momentum
  • This is a full time position
  • Legally eligible to work in Canada

This is a current vacancy.

Wage: $15 + shared gratuities

AI Disclosure To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

A destination for inventive, contemporary cuisine where bold flavours meet artistic presentation in a vibrant, modern setting. Joining us means becoming part of a team that thrives on creativity, precision, and passion for hospitality. You’ll craft memorable guest experiences, contribute to an environment that celebrates innovation, and be part of a culture that values collaboration, skill, and the artistry of exceptional dining.

What's in it for you?

  • Gratuity Sharing
  • Discounted gym membership
  • Employee Assistance Program
  • 50% dining discount for all O&B locations for you and up to 3 guests
  • Training and development opportunities
  • Access to health, dental and vision benefits with enhanced mental health coverage
  • O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!
Ready to apply?
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