Director, Technical Program Management (Hybrid)
Required skills
- technical program management
- people management
- organizational transformation
- cross-functional operating models
- software architecture
- release management
- executive presence
- influence senior stakeholders
- operational plans
Nice to have
- software engineering
- developer productivity
- SDLC
- two-sided marketplaces
- consumer tech
- SaaS
Role summary
OpenTable is seeking a Director of Technical Program Management to lead and scale a team of TPMs, driving execution across product and engineering verticals. This strategic role involves managing senior executives and individual contributor TPMs, translating business strategies into execution plans, and designing operating rhythms. The Director will act as a change leader, transforming product development lifecycles and software delivery models, especially with the rise of AI. Responsibilities include partnering with senior leadership, leading and mentoring the TPM team, transforming operating models, managing strategic execution, and optimizing software delivery practices. The role requires 10+ years of TPM experience and 5+ years of team leadership experience.
This hybrid role requires working in the office two days per week.
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job
As the Director of Technical Program Management, you will lead and scale a mature, high-performing team of Technical Program Managers responsible for driving execution across multiple product and engineering verticals. Operating at a strategic level within OpenTable’s engineering organization, this role balances roughly 50% managing senior executives and 50% leading and mentoring individual contributor TPMs. You will absorb ambiguity, translate complex business strategies into practical execution plans, and design robust operating rhythms and governance frameworks that impact hundreds of engineers across the organization. This is a pivotal opportunity to act as a change leader and help rethink product development lifecycles and software delivery models as AI rapidly transforms the software development lifecycle. In an environment that values professional growth, trust, and a welcoming culture, you will establish execution standards that maintain visibility and accountability for executives while granting teams the flexibility to execute in smaller, faster, and more effective increments. This posting is for an existing vacancy.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Benefits and Perks
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-SK1
#LI-Hybrid
Sample OpenTable interview questions
- 1
Design a meal-planning app that focuses specifically on teaching flavor profiles rather than just following recipes.
product sensemedium - 2
How does Meta Verified impact the perceived authenticity of the platform?
strategymedium - 3
How would you solve the reliability gap for disabled passengers who face more frequent cancellations?
product sensemedium - 4
You're the PM for a new real-estate startup. How do you solve the trust gap in online roommate searching through product design?
product sensemedium
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