Platform Delivery Enablement Lead
Required skills
- Platform Delivery Enablement
- AWS migration
- AI-assisted ways of working
- intake
- prioritization
- dependency management
- decision forums
- readiness reviews
- escalation paths
- Infrastructure Engineering
Nice to have
- large-scale projects
- cloud transformation
- architectural decisions
- cost considerations
- change-management
- platform financial operations
Role summary
OpenTable is seeking a technical hybrid program leader for its Platform Delivery Enablement team. This role focuses on designing and improving the operating mechanisms for Platform Delivery across various engineering and IT functions. Key responsibilities include enhancing intake, prioritization, dependency management, and decision-making processes to support OpenTable's AWS migration and AI-assisted ways of working. The goal is to create a scalable delivery model that increases visibility, reduces toil, and accelerates high-quality decisions, leading to smoother handoffs and faster resolution of cross-team blockers. The role requires 8+ years of experience in technical program leadership and coordinating complex dependencies across foundational technology teams.
This hybrid role requires working in the office two days per week.
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the job
The Platform Delivery Enablement Lead is a technical hybrid program leader who strengthens how Platform Delivery works across Infrastructure Engineering, Security, Enterprise Systems, Corporate IT, Tech Table, Product Engineering, and key vendors. Rather than owning a single project plan, this role designs and improves the operating mechanisms that turn strategy into coordinated execution: intake, prioritization, dependency management, decision forums, readiness reviews, communications, and escalation paths. The role will be central to enabling OpenTable’s AWS migration transformation and helping Platform Delivery adopt AI-assisted ways of working that increase visibility, reduce operational toil, and accelerate high-quality decisions. Success means smoother handoffs, clearer commitments, faster resolution of cross-team blockers, and a scalable delivery model that does not depend on heroic individual coordination. This posting is for an existing vacancy.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Benefits and Perks
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $140,000-$155,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
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