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Social Care

Regional Business Office Manager

Novi, MIOnsiteFull TimeManager / HeadPosted 1 month ago

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Required skills

  • billing
  • collections
  • financial reporting
  • administrative functions
  • past due accounts
  • A/R Reviews
  • census
  • payors
  • accounting software
  • geriatric nursing practices

Nice to have

  • advanced training

Role summary

Optalis Healthcare is seeking a Regional Business Office Manager to oversee daily operations and support business office staff. This role involves managing billing, collections, financial reporting, and administrative functions to ensure efficient office performance. Key responsibilities include managing accounts receivable, ensuring accurate financial data entry, and interacting with various stakeholders including facility staff, vendors, and government agencies. The ideal candidate will have comprehensive knowledge of geriatric nursing practices and SNF regulations, strong leadership and organizational skills, and supervisory experience in a long-term care or skilled nursing facility setting.

Position Summary:

Optalis Healthcare is seeking a highly organized and detail-oriented Regional Business Office Manager to oversee the daily operations and support of our business office staff. The ideal candidate will be responsible for managing billing, collections, financial reporting, and administrative functions to ensure efficient and effective office performance.

Key Responsibilities:

  • Establish and maintain communication with facility Administrators and Business Office Managers to ensure payment for patient care services is collected.
  • Provide assistance to Business Office Managers on past due accounts.
  • Ensure Private collection efforts are completed in a timely manner.
  • Responsible for conducting monthly A/R Reviews.
  • Ensure accuracy of census and payors entered accounting software by facility Business Office Manager.
  • Ongoing interaction with facility staff, administration, vendors and government agencies.
  • Support survey readiness and corrective action planning.
  • Monitor nursing documentation and clinical record accuracy.

Skills & Competencies

  • Comprehensive knowledge of geriatric nursing practices and SNF regulations.
  • Leadership, mentoring, and team-building skills.
  • Strong clinical assessment and decision-making abilities.
  • Strong organizational skills, including the ability to effectively multitask.

Required:

  • Education or experience with accounting functions, including accounts payable, billing, accounts receivable collections, and bank reconciliations.
  • Supervisory experience in long-term care or skilled nursing facility.

Preferred:

  • Advanced training or certification in management (preferred).

Physical & Work Requirements

  • Frequent standing, walking, and responding to emergencies.
  • Occasional required to lift objects of 10 to 25 pounds.

Personal Attributes:

  • Leadership and accountability
  • Integrity and ethics
  • Adaptability and resilience
  • Resident-focused care approach
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