Business Development Specialist Provider Relations

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Expected pay for this position is $33.52 - $39.44/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

POSITION SUMMARY:

The Business Development Specialist (BDS) is responsible for the creating long-term value for OSF through on-going development, and retention of customers, markets, and relationships. Predominate responsibility is business development and growth through relationship management. This position requires a motivated, independent professional with demonstrated ability to develop and execute regional customer and business development plans and strategies. This position requires a large degree of self-initiative in establishing and furthering collaborative customer relationships. The Business Development Specialist acts as a key resource and liaison for communication, information, and problem solving and provides ongoing support to Those We Serve ensuring they receive high value customer service.

The Business Development Specialist identifies and researches opportunities to expand the health care community's knowledge and referral activity to achieve volume and revenue goals for their assigned geography of OSF clinical and non-clinical services. The BDS develops regional plans utilizing strategy and analytical reporting tools and other mechanisms to capitalize on regional growth or retention opportunities. Employer Relations: Targets employer opportunities in the assigned territory, for the purpose of presenting services and implementing agreements for future products/services in collaboration with OSF Mission Partner enablement and scalability. Provider Relations: Targets independent affiliates, Third Order Hospitals, and other regional hospitals, care facilities and clinics along with physicians and their practices, both owned and non-owned.

REQUIRED QUALIFICATIONS:

Education: Associates

Experience:

• Three to five years’ work experience in healthcare, marketing, or sales
• Ability to communicate healthcare imperatives and deliverables to business partners, senior executives and strategic partners

Licensure/Certifications

Must have a current and appropriate State driver’s license, licensed and insured motor vehicle required

PREFERRED QUALIFICATIONS:

Education: Bachelors

Experience: Previous experience in health insurance, health plans, managed care, medical billing, patient accounting, payor contracting or provider relations (especially for employer relations) 

Other skills/knowledge

• Excellent communication, collaboration, team building and relationship management skills
• Previous experience in a customer development program considered a plus Must be results oriented, respond to questions with definitive answers, and be able to meet deadlines.
• Ability to understand corporate management functions and to work effectively in that environment.
• Professionalism and the ability to handle confidential information.
• Previous experience preparing and delivering both small and large group presentations
• Flexibility and the willingness to adapt to evolving job roles within the constantly changing work environment is required.
• High level of analytical ability is necessary, as problems are sometimes complex.
• Must demonstrate excellent customer service, organizational and listening skills.
• Self-starting, effective leader with good personal relationship skills and the ability to act upon their own independent thought processes.
• Ability to proficiently operate a personal computer and computer software programs necessary to carry out principal duties including Word, Excel, PowerPoint, Outlook, and analytical tools

OSF HealthCare is an Equal Opportunity Employer.