Senior Care

Receptionist/Post Office Clerk

Franklin, INOnsitePart TimePosted 5 days ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

Receptionist
Post Office Clerk
Switchboard operator
Microsoft Word
Microsoft Excel
Record Keeping
Safety Procedures
Customer Service

Nice to have

Senior Living
Otterbein SeniorLife
Part Time
Day Shift
Evening Shift
GED

Role summary

Otterbein SeniorLife is seeking a part-time Receptionist/Post Office Clerk to join their team. This role involves serving as a receptionist and switchboard operator, greeting residents and visitors, and operating the switchboard to answer and transfer calls. Responsibilities include responding to panic button calls, maintaining resident directories, managing fire panels, and making public address announcements. The position also requires knowledge of post office functions and assisting as needed, along with operating copy machines and maintaining various logs and records. Proficiency in Microsoft Word and Excel is required.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Overview

Shift: Part Time- Day Shift and Evening Shift

Responsibilities

Serve as receptionist /switchboard operator

Greet, direct and aid residents and visitors courteously at all times

Visually observe lobby and report to security or nursing as needed

Operate Switchboard, answering and transferring calls, making long distance calls and taking messages as needed

Answer Panic Button Calls and obtain emergency assistance as needed following safety procedures

Daily, update the Resident Information Directory and Dial Code Book

Keep accurate records of residents on leave of absence or hospital stay

Notify all Franklin Users via E-mail of resident admissions, telephone numbers, permanent room changes, withdrawals and deaths

Control fire panel and follow proper procedure when alarm sounds

Announce and follow proper procedures for “Code Gray” or “Code Black” warnings

Check on resident(s) for dining room hostess by following proper procedures

Make all public address announcements for the Community

Run copies for residents and staff, collecting fees as appropriate

Maintain forms and records of all keys, signing out all keys issued, and receipting all keys returned

Track and prepare Daily Journal deliveries for resident pick up each morning

Make guest meal and guest room reservations, collecting or billing charges for the same and notifying proper departments

Collect and turn over to supervisor all money collected for guest meals, guest rooms, copy work and other services as authorized

Maintain Club House Reservation Logue and keep records of signed contracts.

Monitor prescription box

Assist residents with maintenance requests

Sale Employee Meal Tickets

Maintain copy machine and shredder box

Keep records as instructed by the switchboard operator

Be knowledgeable of post office functions, filling in and assisting as needed

Operate copy machine to copy other items for Community use as requested

Qualifications

Education and/or Experience: High School diploma or general education degree (GED), or one to three months’ related experience and/or training, or equivalent combination of education and experience

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word & Excel Processing software.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS*

Medical insurance with free virtual doctor visits

Vision and dental insurance

Paid Time off that accrues immediately

Paid Holidays

Life insurance

Retirements Savings with a 401(k) or 403(b) with company match

Access up to 100% of your net earned based wages daily through DailyPay

Employee sponsored fund for employees in need

Employee Assistance Program (EAP)

Tuition Assistance

*Some benefits are based on hours worked

Apply today and begin a meaningful career as a Receptionist at Otterbein!

Ready to apply?

You'll be redirected to Otterbein SeniorLife's application page.