
Trust & Family Office Coordinator
Required skills
- administrative experience
- client paperwork
- scheduling
- client data
- client management systems
- money movement
- client meetings
- notary
- detail-oriented
- organized
Nice to have
- Trust
- Family Office
- Wealth Management
- financial management tools
- efficiency
- financial services
Role summary
Parkside Financial Bank & Trust is seeking a Trust & Family Office Coordinator to support its growing division. This role is crucial for executing daily operational requirements and ensuring seamless client experiences. The coordinator will collaborate with TFO Advisors, manage client paperwork and onboarding, coordinate client meetings and logistics, and maintain accurate client data across multiple systems. The ideal candidate is highly motivated, detail-oriented, organized, and proficient with office technology. A minimum of 3 years of administrative experience is required, with a preference for experience supporting Trust, Family Office, or Wealth Management teams. A notary commission is also required.
RESPONSIBILITIES
- Assist with the creation and completion of client paperwork
- Manage an efficient onboarding process for new account relationships
- Supports scheduling of client experiences, including some venue coordination and third-party contractors
- Communicate and work with support teams to maintain accurate client data in multiple client management systems
- Service client needs and collaborate with Trust and Family Office colleagues to ensure the highest level of service
- Educate clients on various online financial management tools
- Assist with preparation of client meeting materials
- Maintain accurate client data
- Coordinate money movement transactions
- Manage client meeting action items to ensure timely completion
- Navigate and generate reports in multiple client management systems
- Assist clients with account questions
- Schedule meetings using individual and team calendars
- Must be a notary if not one currently
- Minimum of 3 years administrative experience
- Experience and knowledge of wealth management services preferred
- Proficient in current and new office technology
- Ability to identify opportunities to create efficiency
- Detail-oriented and highly organized
- Able to multi-task and prioritize to meet deadlines
- Able to work independently and as an integral part of a team
- Quickly and proficiently comprehend new information
- Able to focus on key priorities and thrive in a complex and ever-changing environment
- Stable under pressure or stress
- Willingness to learn how financial services/markets work and contribute to company’s financial growth and profitability
Parkside is proud to offer competitive benefits for all our employees, including:
- Competitive salary with bonus
- Medical, dental, and vision insurance
- 401(k) Plan + Employer Match
- Employee Stock Options
- Paid 4 Week Sabbatical Program, including $5,000 for travel, with every 5 years of employment
- 12-week Paid Maternity Leave
- Tuition Reimbursement
- Employee charitable giving support
- Company paid parking & more!
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