Regional Clinical Manager

Why Join Pathways?

• Work in a supportive team environment and amazing corporate culture.
• Take on a regional leadership role, shaping clinical excellence across four Centers and the leaders who run them.
• Play a pivotal role in Pathways' growth, including leadership during the opening of new Centers.
• Opportunities for continued growth and professional development.

Position Details:

• Main Office location: Londonderry, NH
• Other Office locations to manage: Concord, NH, Exeter, NH and York, ME
• Service Area: All of New Hampshire and Maine operations
• Job Type: Full Time
• Schedule: Monday - Friday, with regular travel across the region's four Centers

Responsibilities:

• Support and guide the Clinical Managers and Clinical Supervisors across four Centers, building strong working relationships that help them run their teams effectively.
• Step in as acting Clinical Manager to keep a Center running smoothly in the event of a vacancy in that role.
• Oversee clinical and administrative operations across all four Centers, ensuring referrals, admissions, visits, documentation, and physician communication meet Pathways' standards.
• Serve as a liaison between the Vice President of Clinical Operations/COO and Center leadership, helping communicate new initiatives and ensuring issues are resolved at the Center level in a timely manner.
• Support Clinical Managers and Supervisors in leading effective Daily Operations Briefings and keeping their teams engaged and informed.
• Assist in selecting, onboarding, and setting up new Clinical Managers and Clinical Supervisors for success, and ensure new team members across Centers complete competency evaluations within 90 days of hire.
• Provide feedback and performance evaluations (30-day, 90-day, and annual) to the Clinical Managers and Supervisors who report to them.
• Monitor quality and safety across the region, including incident reporting, infection control, and patient feedback, and support performance improvement initiatives.
• Partner with Human Resources and Center leadership to forecast staffing needs and support productivity, appropriate use of per diem staff, and accurate billing across all four Centers.
• Play a lead role in the opening of new Centers, providing hands-on leadership during the growth phase.
• Maintain clinical competency and provide direct or joint patient visits as needed to support Centers and their teams.

Qualifications:

• Active RN, PT, or OT license in the state(s) of practice.
• Nursing, physical therapy, or occupational therapy degree from an accredited school.
• Current BLS CPR certification with in-person verification of competency.
• Minimum of five (5) years of experience as a practicing nurse, physical therapist, or occupational therapist; home health experience preferred.
• At least two (2) years of experience in a supervisory role.
• Prior experience as a Clinical Manager or in a comparable home health leadership role strongly preferred.
• Current driver's license and reliable vehicle with state-required insurance; ability to travel regularly among the region's four Centers and to patients' homes as needed.
• Excellent verbal and written communication, interpersonal, organizational, and problem-solving skills.
• Ability to exemplify Pathways' TRUST values and foster a positive, purposeful culture across multiple teams.
• Comfortable with computers, tablets, smartphones, EMR systems, and learning new technologies; Homecare Homebase experience preferred.

Our Benefits:

• Medical Coverage: Choice of HMO and PPO medical plans to meet the needs of you and your family
• Dental & Vision: Comprehensive dental and vision coverage
• Life Insurance: Employer-provided life insurance for added peace of mind
• Paid Time Off:
• • 3 weeks of PTO annually, accrued throughout the year
  • 4 weeks of PTO annually, accrued throughout the year, after two years of service
• Sick Time: 1 week (40 hours) of paid sick time per year
• Short-Term Disability: 100% company-paid short-term disability coverage
• Flexible Spending Accounts (FSA): Pre-tax accounts available for healthcare and dependent care expenses
• 401(k) Retirement Plan with employer match
• Employee Assistance & Benefits Support through Bennie
• Voluntary Benefits including supplemental life, accident, and disability insurance
• 8 Paid Holidays observed annually
• Professional Development & Training Opportunities
• Salary Range: $125,000.00 - $160,000.00

Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you're passionate about making a difference in people's lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!