Pave Bank Verified

IT Operations Specialist

Tbilisi, GAHybridFull TimePosted 18 days ago

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Required skills

IT operations
IT support
hardware setup
maintenance
user account management
access management
organized
reliable
English fluency

Nice to have

bank experience
financial institution experience
IT security practices
regulated environment

Role summary

Pave Bank Georgia is seeking an IT Operations Specialist for its Tbilisi office to manage day-to-day IT operations. Responsibilities include IT procurement, account management for new hires and offboarding, hardware maintenance and troubleshooting, IT asset inventory, and providing first-line IT support. The role requires at least 2 years of experience in IT operations or support, with fluency in English. Experience in a financial institution and familiarity with IT security in regulated environments are preferred.

About Us

Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly.

About the Role

You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should.

Key Responsibilities

Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies.
Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees.
Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment.
Keep an up-to-date inventory of IT assets and licenses.
Provide first-line IT support to colleagues and escalate issues to vendors when needed.
Work with Security and other teams to make sure IT processes follow banking standards.

Requirements

At least 2 years of experience in IT operations, IT support, or a similar role.
Fluent English, written and spoken. This is a must.
Fluent English, written and spoken. This is a must.
Hands-on experience with hardware setup, maintenance, and troubleshooting.
Experience with user account and access management.
Organized, reliable, and able to manage several requests at once.

Nice to Have

Experience in a bank or another financial institution.
Familiarity with IT security practices in a regulated environment.

Working Conditions

Full-time position, working from our Tbilisi office.
This role requires full commitment: candidates must not hold another job alongside this position.

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