Technician

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. 

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Technician to join our fire business unit.

Primary Responsibilities:

• Service, program, test, and inspect fire alarm systems to ensure their proper operation.
• Verify that all equipment is fully functional and operational.
• Identify the causes of problems or failures within alarm systems and equipment to facilitate repairs.
• Replace system components as directed, which may include panels, audible/visual alarms, etc.
• Offer technical support to customers, including remote phone diagnosis and troubleshooting of signal issues related to formats and receivers.
• Maintain a professional and courteous demeanor when interacting with customers.
• Collaborate with the Manager and dispatcher to efficiently complete service and work orders.
• Provide updates to the dispatcher and/or manager regarding service status to enable appropriate actions.
• Take responsibility for the upkeep of assigned vehicles, tools, and equipment.

Basic Qualifications:

•  High School Diploma or GED
• 1+ year of experience in either installing or servicing burglar alarm, fire alarm, closed-circuit television, or access control systems
• This position requires regular driving to customer and project sites. A valid driver’s license is required.
• NICET (National Institute for Certification in Engineering Technologies) II Certification, indicating a higher level of expertise and knowledge in the field
• Specific experience with Alarm System Notifier, including proficiency in troubleshooting and programming related to this system

The hourly pay range for this position is $38.00–$45.00 per hour. The starting hourly pay will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

**Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.