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Real Estate, Hospitality, Investment Management, Lending

Night Auditor

Louisville, KYOnsiteFull TimePosted 1 month ago

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Required skills

  • Night Auditor
  • Front Desk
  • Audit
  • Guest Service
  • Check-in
  • Check-out
  • Reservations
  • Cash Handling
  • Shift Reports
  • Paperwork

Nice to have

  • Proactive Thinking
  • Guest Security
  • Safe Environment
  • Clean Environment
  • Friendly Environment
  • Express Checkout

Role summary

The Night Auditor is responsible for conducting nightly audit duties and providing guest service at the hotel's front desk. This role involves balancing duties, completing daily paperwork and shift reports, and attending to guest needs such as check-in/check-out, reservations, and answering inquiries. The position requires proactive thinking, maintaining guest security, and ensuring a safe, clean, and friendly environment. Responsibilities include cash handling, reconciling cash drawers, preparing express checkouts, maintaining room status, and communicating essential information to management and subsequent shifts. The Night Auditor also collaborates with other hotel departments to ensure high-quality customer service.

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions

  • Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
  • Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
  • Check the front desk log for problems, special requests, etc.
  • Greets, registers, and assigns rooms to guests.
  • Process guest registrations, including collecting payment.
  • Prepare express checkout folios.
  • Maintain room status inventory.
  • Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
  • Maintain and clean the lobby and bathroom as needed.
  • Communicates all information to the following shift to ensure a smooth transition.
  • Works closely with all hotel departments to ensure the highest quality of customer service.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
  • Responsible for completing all required shift paperwork, and night audit reports daily.
  • Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

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