Patient Financial Care Educator
Required skills
- Health Care Administration
- Business Administration
- Revenue Cycle
- Call Center
- Training
- Education
- Learning and Development
- Epic
Nice to have
- Contact Center
- Clerical Accounting
- Finance
- Patient Insurance Verification
- Authorization
- Liability Estimation
Role summary
Piedmont Healthcare is seeking a remote Patient Financial Care Educator to develop and maintain educational programs for patient financial services. This role involves collaborating with operational leaders to deliver training to new and existing employees, monitoring quality and performance metrics, and using data to identify development opportunities. A Bachelor's degree in Health Care or Business Administration, or equivalent experience, is required, along with specific experience in revenue cycle or call center operations and training. Experience with Epic and online learning platforms is preferred.
Overview
Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.
Responsibilities
Responsible for operationalizing and maintaining successful education programs for primarily online classroom setting. Works in collaboration with DOE team and Operational Leaders to deploy and deliver training to new hires and current employees. Also supports monitoring quality and performance metrics as assigned, keeping the leaders apprised of results, and using data and feedback to identify and develop targeted opportunities for staff development in all areas of the Patient Fin Care Units.
ROLE IS REMOTE. HOWEVER, WILL TRAVEL TO PIEDMONT FACILITIES AS NEEDED.
Qualifications
Education
- Bachelor’s Degree in Health Care Administration, Business Administration or a related field is Required or
- In Lieu of degree six (6) years of relevant work experience will be accepted in addition to the experience requirement Required
Work Experience
- 2 years revenue cycle or call center experience, to include one (1) year training, education and/or learning and development experience Required or
- 4 years of training, education and/or learning and development experience, if no revenue cycle or call center experience, Required or
- In lieu of degree a total of eight (8) years of experience revenue cycle, contact center, or front-end physician practice, to include training, education, learning and development experience Required
- Rev Cycle or related experience in contact center, clerical accounting/finance Preferred
- Patient insurance verification/authorization, liability estimation, billing/claims, basic coding, financial assistance, correspondence or patient liability collections experience Preferred
- Experience using Epic, contact center tools, online learning experience Preferred
Licenses and Certifications
- None Required
Business Unit : Company Name
Piedmont Healthcare CorporateOriginally posted on Himalayas
