Director, Partner Operations
Required skills
- Partner Operations
- Sales Operations
- Channel Sales
- Salesforce
- PRM
- BI tools
- lead-to-cash
- partner deal registration
- attribution
- compensation
Nice to have
- GTM alignment
- identity/security SaaS
Role summary
As the Director of Partner Operations, you will lead the operational engine for a global partner ecosystem, focusing on building and optimizing processes, tools, and programs to support various partner types. You will collaborate with Sales Operations, Channel Sales, Alliances, Product, Finance, and Marketing to ensure scalable infrastructure and clear performance metrics for the partner strategy. Key responsibilities include developing partner operations strategy, integrating partner data into sales systems, optimizing lead-to-cash processes, supporting partner programs and enablement, and owning partner lifecycle tools. The role requires 10+ years of experience in Sales or Partner Operations within B2B SaaS, deep understanding of partner ecosystems, and strong experience with CRM and PRM platforms.
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Position Summary
As the Director of Partner Operations, you will lead the operational engine that powers our global partner ecosystem. You will be responsible for building and optimizing processes, tools, and programs that support all partner types—resell, referral, delivery, technology, MSP, and cloud marketplaces.
You will collaborate closely with Sales Operations, Channel Sales, Alliances, Product, Finance, and Marketing to ensure our partner strategy is supported by scalable infrastructure and clear performance metrics.
Please note: while this is a remote role, we are seeking candidates based in the Pacific or Mountain time zones to support close collaboration with our West Coast channel leadership.
Key Responsibilities
Qualifications
Compensation: $180,000–$200,000 base + variable bonus
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
Our Benefits:
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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