LOGISTICS COORDINATOR
Required skills
- freight
- carrier
- negotiating
- rates
- transportation
- pre-pickup
- delivery
- shippers
- carriers
- team members
Nice to have
- customer service
- logistics experience
- trucking industry
- communicate
- prioritize workflow
- mathematical calculations
Role summary
The Logistics Coordinator is responsible for ensuring the smooth movement of freight from origin to destination. This role involves booking appropriate carriers, negotiating rates, managing transportation arrangements from pre-pickup to delivery, and resolving issues such as claims, detention, and breakdowns. The coordinator will build and maintain carrier relationships, communicate with shippers and carriers, and provide customer service. This position requires the ability to use independent judgment, prioritize workflow, and utilize Microsoft Office Suite. The role may require staying late to meet objectives.
ROLES AND RESPONSIBILITIES
Ensures that freight is moving from its original point to its final destination. Must be able to exercise discretion and use independent judgment in booking appropriate carrier, negotiating carrier rates, and resolving "problem" loads. Must manage transportation arrangements from pre-pickup through delivery. Must be able to communicate with shippers, carriers, and your team members. Ability to build and maintain carrier relationships. Must service the company's customer base and advise carriers accordingly. Uses urgency to deal with any issues, i.e., claims, detention, OS&D, layover, breakdowns, etc. Maintains proper updates on carriers assigned to RE Garrison Answers brokerage phone line, directing calls to the correct person and acting as a resource to customers if appropriate person is not available Functions as a Team All Logistics Coordinators are responsible for any freight available on the brokerage board Logistics Coordinators are expected to "Get The Job Done" by staying as late as necessary to achieve required results Other duties as may be assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
College degree in logistics, supply chain management, or business related field preferred. Previous customer service and/or Logistics experience preferred. Knowledge of the Trucking Industry a plus.
PREFERRED SKILLS
Ability to interact and communicate effectively over-the-phone, through e-mail and face to face Capacity to recognize when action is necessary and to implement the required actions within a reasonable time. Aptitude to prioritize workflow in order to use time effectively Ability to perform mathematical calculations in order to calculate transit times. Competency to use discretion and good judgment. Good working knowledge of Microsoft Word, Excel and Outlook.
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