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Healthcare, Mental Health, Non-profit, Social Services

Crisis Support Specialist

Norman, OKOnsitePart TimePosted 2 months ago

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Required skills

  • Crisis Unit
  • group activities
  • individual activities
  • paperwork
  • safety
  • high-risk consumer population
  • verbal interventions
  • physical interventions
  • Care Plans
  • mental illness

Nice to have

  • community mental health agency

Role summary

Provides support to staff in the Crisis Unit, assisting with groups, monitoring unit safety, completing paperwork, and performing basic cooking and cleaning. Responsibilities include responding to consumers, reporting observations, coordinating activities, participating in recreational activities while ensuring safety for staff and high-risk populations, and assisting with verbal and physical interventions. The role also involves monitoring supplies, participating in ongoing education, attending staff meetings, and supporting the facilitation of Care Plans. Requires the ability to execute a wide variety of tasks and change focus quickly.

SUMMARY

Provides support to staff in Crisis Unit. May include assisting with groups, monitoring unit for safety, paperwork, cooking and cleaning.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Assists nurses with various group/individual activities, including set up and clean up
  • Listens and responds effectively to consumers, reports observations to nurse for progress notes, assists and completes paperwork for various duties. Applies knowledge to identify issues and internal problems
  • Maintains contact with consumers as required to coordinate activities on unit
  • Participates in recreational activities while ensuring safety for staff and high-risk consumer population
  • Demonstrates awareness in high-risk environment; follows detailed procedures and maintains contact (at times 1:1) for high risk consumers
  • Assists team members in verbal and physical interventions to ensure safety of consumers
  • Assists in basic cooking and cleaning for program needs (if applicable)
  • Monitors supplies and coordinates or makes purchases to assure necessary items are available including games, supplies, refreshments, etc
  • Participates in ongoing in-service education as required
  • Attends staff meetings, workshops, and seminars as required
  • Executes a wide variety of tasks and changes focus quickly as demands change
  • Supports and assists with the facilitation of Care Plans for consumers
  • Performs other duties as required

QUALIFICATIONS

  • High School Diploma or equivalent
  • General skill in exercising independent judgment, tact, patience, and understanding; 
  • Availability to work flexible hours 
  • Experience working with adults with mental illness in a community setting and/or community mental health agency preferred

PHYSICAL REQUIREMENTS

  • Must have the ability to stand or sit for long periods of time
  • Must have the ability to lift, push, or pull a minimum of 50 pounds
  • Ability to travel approximately 10% of the time
  • Ability to use telephone, PC, fax machine, copy machine, and printer

HOW WE TAKE CARE OF YOU!

  • We pay a generous portion of your Health Insurance
  • Low-cost Dental and Vision Insurance
  • Retirement Plan with employer contributions equal to 5% of annual salary
  • Student Loan Repayment Options
  • No Cost Employee Assistance Plan
  • 3 Weeks Paid Time-Off (increases annually between years 2-10)
  • 9 Paid Holidays
  • 1 Floating Holiday to use at your discretion.
  • 4 Rest and Relaxation Days
  • 3 days of Education Leave
  • 4 hours of Volunteer Leave
  • Eligible for Pay Increases and Bonuses Annually
  • Employer Paid Long-Term Disability and Life Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.

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