Forward Deployed Engineer | Merchandising
Required skills
- AI technology
- data science
- production code
- production models
- customer environments
- forecast
- optimization
- data pipelines
- large-scale data processing
- production
Nice to have
- retail
- merchandising
- pricing
- promotions
- supply chain planning
- demand forecasting
Role summary
RELEX Solutions is seeking a Forward Deployed Engineer with a strong data science foundation for its US Merchandising business. This role involves writing production code and building models for live customer environments, focusing on improving retail margins through AI-driven solutions. The engineer will own technical delivery from discovery to go-live, instrument deployments, measure outcomes, and manage the technical customer relationship. Key responsibilities include translating technical work into financial impact, managing ambiguity, and supporting commercial activities. Experience in data pipelines, data modeling, cloud platforms, and business acumen is required. Exposure to retail, merchandising, or pricing is a plus.
What we do
RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. Who we are
We work on the decisions where retail margins are won and lost. Changing a price is easy. Knowing which of fifty thousand prices to change, what it does to demand, and whether last week’s promotion actually made money is not. That is what we build for. RELEX Solutions delivers a unified supply chain and retail planning platform for retailers and manufacturers, enabled by proven AI technology, with a global team of over 2,000 professionals working side-by-side with our customers.
The role
In response to our fast growth in North America, we are hiring a Forward Deployed Engineer with a strong data science foundation for our US Merchandising business. You will be part of the central engineering team, and work with the US operations team, directly with US customers. You will be the scientific and technical face of RELEX Merchandising to US retailers.
What makes this role different
This is not a consulting role and not a solutions architect role. You write production code and build production models that run in live customer environments. And it is not a generalist engineering seat: co-developing forecast and optimization improvements with a customer is science work, and the bar is set by some of the most demanding retailers in the US.
The hard part of this job is not prototyping quickly. The hard part is that the improvement you co-develop has to be right, hold up in front of the customer’s own analysts, and then run in production every week. You walk in with a hypothesis, test it on their data, and stand behind the result, limitations included.
What you'll do
What you'll bring to the table
Nice to have: exposure to retail, merchandising, or pricing and promotions. More important, you learn a new domain and a new codebase fast, and you're comfortable being productive before you feel fully up to speed
Where this role can go
As the US Merchandising business grows, so does this role. The natural path is to become the senior scientific voice for the region, shaping what the central team builds and how it lands with US customers.
What we offer
We are a global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other.
Please note that to be considered for this position, you must be fluent in English, be based in the U.S. and hold a valid work permit for said country. We're excited to connect with applicants who meet these criteria and share our passion to do hard things, trust each other, and build what's next for the product, the planet, and the people.
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