Retail, Automotive, Powersports

Cash Offer: Vehicle Document Specialist - RideNow Allen

Allen, TXOnsiteFull TimePosted 8 days ago

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Required skills

customer service
vehicle purchases
sales contract
document handling
title documents
discrepancies

Nice to have

title work

Role summary

RideNow Allen is seeking a customer-focused Vehicle Document Specialist for their Cash Offer team. This role involves gathering, processing, and verifying customer documents for vehicle purchases, preparing and sending sales contracts, and communicating with customers and internal teams to resolve inquiries and issues. The specialist will ensure compliance with regulations and company policies, and identify/resolve discrepancies in vehicle titles and documentation. Basic computer skills and the ability to handle high call volumes are required. Experience with title work is a plus. This is a commission-based role with benefits.

Job Overview:

Looking for a fast-paced customer service-oriented position in the rapidly growing field of powersports? Our RideNow Cash Offer team in Allen, TX is hiring a vehicle Document Specialist to our elite team as we continue to be the leading acquisitions experts in the powersports industry. Providing an exceptional customer experience requires an exceptionally talented team that we are looking to grow!

Responsibilities:

Gather, process, and verify the accuracy of customer-submitted documents related to vehicle purchases.
Preparation and sending sales contract to our prospective customers
Communicate with customers and internal team members to address document-related inquiries and resolve issues.
Ensure compliance with all relevant regulations and company policies regarding document handling.
Identify and resolve any discrepancies or issues with vehicle titles or other documentation.
Verify title documents and assist with filing titles and sending documents to receive titles from the state.

Qualifications

Qualifications:

Strong communication skills for interacting with customers and internal teams, verbally and written
Ability to identify and resolve discrepancies or issues with vehicle titles and other documentation.
Basic computer skills
Ability to handle large volumes of inbound and outbound phone calls.
Background in title work is a plus.

Benefits:

Commission-based pay
Health, Dental & Vision Insurance
Employer Paid Life and Short-Term Disability Insurance
Employee discounts on products and services

Note: All applicants must pass pre-employment testing, including background checks, MVR, and drug screening.

IND02

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