Assistant General Manager - Hourly PLUS Commission!
Required skills
- sales
- commission
- memberships
- retail sales
- private training
- teacher training
- English fluency
- fast changing environment
- good judgement
- fitness passion
Nice to have
- boutique fitness industry
- Club Pilates franchise system
- multi-unit operator
- developer
- District Manager
Role summary
Riser Fitness, a large and long-operating franchisee of Club Pilates, is seeking an Assistant General Manager for its Lakeville South Studio. This full-time, onsite role involves generating personal sales, training sales associates, and driving revenue through memberships, retail, private training, and teacher training enrollments. Responsibilities include executing lead generation, implementing sales processes, managing inventory, problem-solving staffing issues, and ensuring studio operations run smoothly according to company policies. The ideal candidate possesses strong communication, interpersonal, organizational, and computer skills, with a passion for fitness and a knack for customer service and data management.
ABOUT US:
Be a part of the growing boutique fitness industry and join our Lakeville South Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.
POSITION:
Position Title: Assistant General Manager
Reports to: General Manager (occasionally District Manager)
Position Type: Full Time
REQUIREMENTS:
- Confident in generating personal sales and training Sales Associates in transactions.
- Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgement.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable, and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the public.
- Proficiency with computers and studio software.
RESPONSIBILITIES:
- Execute lead generation via Grass Roots Marketing and Networking.
- Implement sales process to schedule prospects into introductory classes.
- Drive & increase membership & retail sales through customer service.
- Problem-solve staffing/scheduling issues with instructors and other personnel.
- Ensure that studio retail/products are stocked with accurate inventory counts.
- Train and support Sales Associates.
- Independently make decisions related to high level customer service.
- Collect outstanding dues.
- Maintain cleanliness and organization of the Pilates Studio.
- Enforce Club Pilates policies and procedures and lead by example.
- Ensure all forms, administrative supplies, and studio literature are stocked and visible.
- Schedule and participate in networking/community events and studio promotions.
- Assist with marketing campaigns to generate leads for the studio.
- Execute adherence to all company policies, including the policy of at-will employment.
- Other duties as assigned.
BENEFITS AND PERKS:
- $19-20/hr
- Health Benefits
- 401K
- Paid Time Off
- Free Pilates classes
- Unlimited growth potential within the company
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