Auto Product Training & Certificate Manager
Required skills
- Automotive
- Training
- Manager
- Dealership Staff
- Toyota
- Lexus
- Product Information
- Vehicle Technology
- New Model Launch Training
- Sales Staff
Nice to have
- Supervisory Capacity
- Trainer
- Photoshop
- Adobe Acrobat
Role summary
Servco is seeking an Auto Product Training & Certificate Manager to oversee training for Toyota and Lexus dealership staff, manage the certification program, and serve as a subject matter expert on vehicle product information and technology. Responsibilities include planning and executing new model launch training, developing training materials, and supporting dealerships. The role requires a Bachelor's degree in Automotive, Business, or Engineering, with a minimum of four years of automotive industry experience. Preferred qualifications include supervisory and training experience, ASE certification, and proficiency in Photoshop and Adobe Acrobat.
The Auto Product Training and Certificate Manager is responsible for overseeing training for Toyota and Lexus vehicles to dealership staff, managing the certification program, and acts as a subject matter expert for vehicle product information and technology.
Responsibilities:
- Plans and executes new model launch training to provide employees with a strong understanding of features, specs, benefits, and competitive advantages of new models
- Provides continuous product and technology training to new and existing employees throughout the year to ensure a strong understanding of the Toyota/Lexus full model lineup
- Develops relevant training materials and distributes to dealership and sales staff
- Attends manufacturer training to be the Product Expert for the Toyota and Lexus vehicle lineup
- Supports dealerships and Product Managers by providing accurate and timely responses to questions related to product information and technology
- Develops and maintains sales consultant certification program for dealership staff
- Tracks training class attendance for dealerships and staff
- Works with dealers to build a knowledgeable sales team
Requirements:
- Bachelor’s degree in Automotive, Business, or Engineering
- Minimum four years of automotive industry work experience
- Two years working in a supervisory capacity and one year working as a trainer preferred
- Valid Driver’s License and clean driving record
- ASE Certification preferred
- Proficient with Microsoft Office applications
- Proficient with Photoshop and Adobe Acrobat preferred
- Strong written and verbal communication skills
- Strong presentation skills
- Excellent team player with organizational and strategic planning skills
About Servco:
At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life:Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online or email us at careers@servco.com.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $82,700.00 - $125,740.00 per year