On-Call Front Desk Receptionist – Flexible Shifts

Looking for a flexible front desk role with purpose? Be the friendly first impression that brightens our residents’ and visitors’ day! Join Silverado North Shore, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We’re hiring a receptionist – a warm, organized, and service-oriented team member who helps create a welcoming environment for residents, families, and guests. This role blends professionalism, empathy, and multitasking to support our community’s front desk operations.

Be a difference-maker with a memory care leader!You lead with heart, hospitality, and integrity. You’re dependable, detail-oriented, and thrive in a fast-paced, people-focused environment. You’re passionate about making others feel seen, heard, and supported.

What You’ll Be Doing:

Answer telephone calls professionally and direct them appropriately

Greet visitors and assist with check-in and directions

Receive, sort, and distribute incoming mail; prepare outgoing mail

Maintain and update computer files related to associates and residents

Support clerical duties and office functions as assigned

Qualifications:

High school diploma or equivalent required

At least one year of experience interacting with the public via phone and in person

Strong computer skills, especially with Microsoft Word and Excel

Strong verbal and written communication with a focus on exceptional customer service

Ability to multitask and stay organized

Comfortable working around animals and pets

Active role: walking, bending, lifting (up to 50 lbs.)

Reliable transportation to meet attendance and punctuality standards

Schedule: PRN (Per Diem), variable days, variable hours

Monday - Friday (7:45AM - 4:00PM or 4:00PM - 8:00PM)

Weekends (8:00AM - 8:00PM)

Anticipated pay range$14—$18 USD

Silverado offers the following benefits to eligible employees:

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional development assistance

Referral program

Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security

EOE/M/F/D/V