
Technician - Jordan Ford
Required skills
- ASE
- CSI
- manual dexterity
- good judgment
- valid driver's license
Nice to have
- factory-sponsored training
- factory technical bulletins
Role summary
Jordan Ford is seeking a Service Technician responsible for performing vehicle repair and maintenance according to dealer and factory standards. This role involves diagnosing malfunctions, communicating with the parts department, and potentially supervising apprentice technicians. The ideal candidate will possess strong diagnostic skills, a commitment to safety and quality, and a high Customer Satisfaction Index (CSI). ASE or manufacturing training and a valid driver's license are required.
The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.
Duties and Responsibilities:
· Receive repair orders from dispatcher and take to stall area.
· Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
· Diagnose cause of any malfunction and perform repair.
· Communicate with parts department to obtain needed parts.
· Save and tag parts if the job is under warranty or if requested by the customer.
· Examine the vehicle to determine if additional safety or service work is required.
· Notify service advisor immediately if additional work outlined is not needed or required.
· Notify service advisor immediately if repairs cannot be completed within the time promised.
· Document work performed.
· Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
· Supervise work of any apprentice technicians as assigned.
· Attend factory-sponsored training classes.
· Keep abreast of factory technical bulletins.
· Ensure that customers’ cars are kept clean.
· Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.
· Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications:
· High CSI is a must.
· ASE or manufacturing training.
· High school diploma or the equivalent.
· Valid driver’s license and a good driving record.
· Manual dexterity.
· Good Judgment.
· All applicants must be authorized to work in the USA.
· All applicants must perform duties and responsibilities in a safe manner.
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
All your information will be kept confidential according to EEO guidelines.
At Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
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