RiseMe
Specialty Dental Brands logo
Specialty Dental Brands Verified
Healthcare, Dental, Dental Support Organization (DSO)

Patient Coordinator at Children's Dental Center

Sioux Falls, SDOnsiteFull TimeEntry-level (exp-based)Posted 11 days ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • dependable
  • fun
  • hard-working
  • proactive
  • team players
  • compassionate
  • detail-oriented
  • excellent patient care
  • patient payments
  • patient ledger

Nice to have

  • dental front office setting
  • hospital scheduling

Role summary

Children's Dental Center is looking for a full-time Front Desk/Hospital Coordinator to join their team. The role involves providing a positive patient experience, managing patient information, scheduling appointments, processing payments, and coordinating hospital-based dental procedures. Responsibilities include communicating with insurance carriers, obtaining preauthorizations, and serving as a liaison between patients, hospitals, and insurance companies. The ideal candidate is dependable, fun, hard-working, proactive, compassionate, detail-oriented, and committed to excellent patient care, with experience in dental front office and hospital scheduling preferred.

Children's Dental Center is seeking a full-time Front Desk Coordinator/Hospital Coordinator to be part of our amazing team!

Our goal at Children's Dental Center is to provide a fun environment where children can have a positive dental experience while providing them top-quality dental care. We are seeking dependable, fun, hard-working, proactive team players to join our practice. If you are a compassionate, detail-oriented person, committed to excellent patient care who enjoys working with children, we would love to meet you!

Office Hours:

  • Monday: 7am – 5pm
  • Tuesday: 7am – 5pm
  • Wednesday: 7am – 1:30pm
  • Thursday: 7am – 5pm
  • Friday: 7am – noon

    • Responsibilities:

  • Deliver a distinctive patient experience with every patient both in person and over the phone.
  • Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
  • Update necessary documents into patient chart.
  • Schedule patients for dental treatment.
  • Collect patient payments and post them to their patient ledger.
  • Maintain a clean and welcoming patient waiting area.
  • Additional duties as needed such as following up with patients, transferring records, and any other necessary tasks in our office.
  • Must arrive on time and adhere to the attendance policy.
  • Track required clearances, forms, and documentation according to office and hospital protocols.
  • Schedule patients for dental procedures performed in a hospital setting.
  • Communicate with medical insurance carriers to verify coverage requirements and determine medical necessity for treatment and procedures.
  • Obtain and manage preauthorizations and predeterminations with medical and dental insurance providers.
  • Coordinate and assist in the preparation of office-based general anesthesia procedures, ensuring all required documentation and authorizations are completed.
  • Serve as a liaison between the practice, hospitals, insurance companies, and patients regarding treatment scheduling, authorizations, and procedural requirements.
  • Respond to and assist with hospital-related inquiries, communications, and coordination as needed.
  • Maintain accurate records of insurance communications, authorizations, and hospital correspondence to ensure compliance and continuity of care.

    • Requirements:

  • Preferred at least 1 year of experience in a dental front office setting.
  • Preferred at least 1 year of experience in hospital scheduling.
  • Customer Service experience.
  • Passion for delivering the best experience.
  • Ability to collaborate and be team-oriented.

    • We offer competitive compensation, opportunities for professional growth, and a supportive work environment. If you meet the qualifications listed above, we encourage you to apply for this position!

    Other Details

  • Job type: full-time
  • Expected hours: 35 – 38 per week
  • Schedule: Monday – Friday
  • Salary: $20.00 – $27.00 per hour depending on experience

    • Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
  • More
    • Ready to apply?
    You'll be redirected to Specialty Dental Brands's application page.

    Similar roles

    See how RiseMe works

    Match, tailor, and prep so you send fewer applications and land more interviews.